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Their suite is NOT 410. I am here now pissed because they are not in this building at 13700 Veterans Memorial. They NEVER ANSWER their phone ! I see numerous others who have complained that this agent NEVER answers their phone.
Reply from Ryan Atchison: Allstate Insurance business4 Jan 2026
I'm sorry to hear about your experience trying to reach us, and I understand your frustration. Please reach out to [email protected] so we can assist you further. Your feedback is important, and we're committed to improving our communication.
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Luis Ramos
4 Dec 2025
Karina was a wonderful help! She made everything so easy to understand and was very attentive to make sure I was able to find a policy that catered to all my needs. I am very satisfied in how easy everything was able to come about and will be for sure recommending her to my friends. She also has a amazing smile. Can't say thank you enough for all the help.
Reply from Ryan Atchison: Allstate Insurance business4 Mar 2026
Thank you, Luis, for sharing your positive experience with Karina. We're thrilled to hear she made the process easy and catered to your needs. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need further assistance, feel free to reach out.
Karina Chicas was extremely kind & patient when assisting me! Out of the many representatives I have talked to, she has made it the easiest to understand and extremely stress-free
Reply from Ryan Atchison: Allstate Insurance business4 Mar 2026
Thank you for sharing your positive experience with Karina, and for being a valued customer. We're thrilled to hear she made your interaction stress-free and easy to understand. Your feedback is greatly appreciated!
I don't like to leave reviews however today is my first one which is deserving. Jose was a GGG. Great conversation, Great prices and Great Service. He took his time to explain my policies something that other agents haven't done in the past. Give him and Allstate an opportunity. I rather pay a bit more for a better customer service and know I'm I have good coverage with a a reputable company unlike other small insurance companies. Remember you get what you pay for.
Reply from Ryan Atchison: Allstate Insurance business4 Mar 2026
Thank you, Manolo, for sharing your positive experience with us! We're thrilled to hear that Jose provided you with great service and clarity on your policies. Your trust in our agency and recognition of our commitment to quality service is greatly appreciated. We look forward to continuing to serve you with the reliability you expect from Allstate.
I truly can’t say enough good things about this insurance company. From day one, they made me feel like more than just another customer. Elijah took the time to understand my situation, explain my options in plain language, and make sure I felt comfortable with every decision. When I needed help with a policy change, they handled it quickly and treated me with genuine care and respect. It feels great knowing I have a team I can trust looking out for me. I’m really grateful for their support and highly recommend them to anyone looking for reliable and personable service.
Reply from Ryan Atchison: Allstate Insurance business4 Mar 2026
Thank you so much, Shuan, for your kind words and for being a valued customer. We're thrilled to hear that Elijah and the team have made you feel supported and understood. Your trust means the world to us, and we're grateful for your recommendation. If you ever need anything, we're here to help!
I’ve had an excellent experience with this Elijah and his company! The team is professional, friendly, and genuinely focused on helping customers. They walked me through my policy options in a way that was easy to understand and made sure I had the right coverage for my needs. Anytime I’ve had a question, they responded quickly and clearly. It’s rare to find this level of customer service these days. I truly feel like they care about their clients. Highly recommended!
Reply from Ryan Atchison: Allstate Insurance business4 Mar 2026
Thank you so much for your kind words, Shuan! We're thrilled to hear about your positive experience with Elijah and the team. It's our priority to ensure our clients feel supported and informed. Your recommendation means a lot to us, and we're here whenever you need assistance.
Thank you so much to Rileigh at the Elijah Jordan Agency! She provided exceptional customer service, was very professional, and patiently answered all my questions. She found great coverage for me and was a delight to work with. I highly recommend reaching out to Rileigh for your insurance needs!
Reply from Ryan Atchison: Allstate Insurance business4 Mar 2026
Thank you, Pris, for sharing your positive experience with Rileigh at the Elijah Jordan Agency. We're thrilled to hear she provided exceptional service and helped find the right coverage for you. Your recommendation means a lot to us!
I quoted my home and auto insurance with several companies, and this one was by far the best option the best price and the best coverage. My agent, Ismael, made the entire process extremely easy. He responds quickly, explains everything clearly, and genuinely shows interest in protecting your home and your car, not just selling a policy.
Any time I’ve had a question about payments or coverage, Ismael has been there right away with solutions. It’s rare to find an insurance agent who is this reliable and committed.
If you’re looking for solid coverage and exceptional service, I definitely recommend this company and be sure to ask for Ismael. He’s the best.
Reply from Ryan Atchison: Allstate Insurance business4 Mar 2026
Thank you, Guillermo, for sharing your positive experience with us! We're thrilled to hear that Ismael has been so helpful and attentive to your needs. It's wonderful to know that you found the best coverage and service with us. Your recommendation means a lot, and we're grateful to have you as a valued customer. If you ever need further assistance, feel free to reach out.
I recently worked with Rileigh Diaz and I have to say I have had some of the best customer service I've ever experienced at Allstate with her. She was professional, patient, and knowledgeable from my first call. She took the time to make sure I understood my coverage, explained it in a way that made sense to me, and helped me figure out what would best suit my needs.
Her communication was top notch, very clear, friendly, and focused on ensuring I felt supported. No matter what questions I had, she addressed everything with confidence and care. It's not every day you find someone who truly goes above and beyond for their customers, and Rileigh is one of those rare gems.
Thanks to her, I feel completely informed and confident in the policies. She is an asset to your agency, and I would highly recommend requesting Rileigh if you're looking for exceptional service.
Reply from Ryan Atchison: Allstate Insurance business4 Mar 2026
Thank you, Arlever, for sharing your wonderful experience with Rileigh Diaz. We're thrilled to hear about the exceptional service she provided. It's great to know you feel informed and confident in your policies. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Rileigh. If you ever need further assistance, don't hesitate to reach out. We're here to help!
José Manuel Agustín is extremely helpful, professional, and easy to work with. He explains everything clearly and genuinely cares about getting you the best coverage. Highly recommend!
Reply from Ryan Atchison: Allstate Insurance business4 Mar 2026
Thank you, Abel, for your kind words about José Manuel Agustín. We're thrilled to hear about your positive experience and appreciate your recommendation. It's great to know that José's professionalism and dedication made a difference for you. If you ever need further assistance, feel free to reach out.