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The owner is never there. Only one person that seems to know the insurance business to answer your questions. Was with this company for over ten years. I had one claim for my roof and I had to pay a large amount due to having insurance that didn’t cover the complete replacement. Never had a meeting with me to explain my insurance coverage. They just kept renewing it every year. As my agent I expect your expertise to make sure I have the insurance I need. If I refuse what you recommend then that’s my fault. But I never was counseled just sent a renewal every year. I changed companies.
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LC
Leonard Cook
9 Dec 2021
Poor responsive
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AZ
Arlene Z
10 Aug 2020
I have called several times to talk to my representative and have not received calls back text or anything. I have questions and wanted to review my policy and I have left him a message left a message with one of the other persons that have answered to see if he would call. I have not heard anything. when I signed up I had an excellent representative that was on point all the time and I would have given him a 5-star review because he was very easy to reach and returned calls.
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RC
Ralph Craig
14 Jun 2019
Harold Rogers has been my allstate agent since 1977, he has been there for me every time I needed him. Harold has been nothing but amazing and I know from experience that any time I need his assistance he waste no time in taking care of his customers,
I am his number one fan
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Compare 3 insurance agencies in The Woodlands, ranked by rating and number of reviews.
