What a wonderful agency. I was stranded on the side of the road and the Agent who answered the phone went out of his way to help me find help. I actually have another State Farm agent. It didnโt matter in bit. The office came to my aide without hesitation!! Thank you so much!!! Thatโs how good business is done.
Great customer service! Sofia Castro handled the task I needed done quickly and knowledgeable in what i needed answers to. She also responded to my emails fast and in a timely manner. I recommend this insurance agency for your insurance needs.
Reply from Andre Maule - State Farm Insurance Agent business4 Oct 2025
Thank you for taking the time to share your thoughts! Weโre glad to know youโre satisfied with the service Sofia and our team provided at Andre Maule State Farm Agency. If you ever have any questions or need assistance, weโre here to help!
Karina Chicas gave me excellent service when I entered to pay my renters insurance. She was very tentative to my needs from beginning to end . I highly appreciate her talent. Mrs Nasira Saucedo
Reply from Andre Maule - State Farm Insurance Agent business4 Oct 2025
Thank you for your 5-star review that Karina provided you with an excellent experience! My Andre Maule State Farm team and I are happy to be your good neighbor!
I recently had the pleasure of working with Sofia Castro at State Farm and I cannot recommend them highly enough! From the moment I reached out, they were incredibly responsive and dedicated to understanding my insurance needs. Ms. Sofia took the time to explain various options clearly and patiently, ensuring I felt comfortable and informed throughout the process.
If you're looking for a knowledgeable, trustworthy insurance agent who genuinely cares about their clients, look no further than Sofia Castro. Thank you for your outstanding service!
Reply from Andre Maule - State Farm Insurance Agent business4 Oct 2025
Thank you for reviewing Andre Maule State Farm Agency! Weโre thrilled to know you had a positive experience with Sofia and our team; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.
Both in my experience and in helping a friend get insurance, Andre and his team were so kind and helpful. They are sensitive to your personal situation and not pushy to do more than you need to do for your insurance solutions. Sofia handled the new enrollment for our insurance with professionalism. We would recommend this agent to anyone.
Reply from Andre Maule - State Farm Insurance Agent business4 Oct 2025
Thank you for reviewing our State Farm office! Weโre thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.
I have a been a customer of State Farm for few years already. I like their customer service. Sofia went over my account in detail and clarified every item. She is very personable and very professional
Reply from Andre Maule - State Farm Insurance Agent business4 Oct 2025
Weโre thankful for your feedback! Itโs our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!
Sofia Castro. Wow! What a seamless, expedient experience working with Sofia. She was professional, pleasant and a woman of her word. All of what we value in members of our business team. I called and needed to add coverage to my immediate policy and Sofiaโs service was nothing short of amazing. I forgot an imperative aspect of what I needed and had to call Sofia back; she didnโt flinch. She moved forward while making me feel like the most important and only client. In an age, where our business is not always valued, Iโm glad to say I value Sofia and State Farm and I feel it is reciprocal. Thanks Sofia!! ๐๐พ
Reply from Andre Maule - State Farm Insurance Agent business4 Oct 2025
Thank you Stephanie. Sofia does embody our values - customer centric, attentive to your needs and putting customers first. She is very knowledgeable in the auto insurance and small business insurance and its coverage as well. Thank you very much and kudos to Sofia
Cindy is truly exceptional and highly professional. She assisted my husband and me with various issues related to autopay and payments, among others. I've never encountered anyone as kind, courteous, and professional as she is. Regardless of how frustrated we felt, she maintained her professionalism and composure in every situation. I've spoken to many staff members at State Farm, and some have been quite dismissive when I've asked for clarification. However, Cindy has been outstanding. Her communication style and the way she interacts with clients are genuinely commendable. Whenever I call State Farm, I specifically request Cindy due to the incredible support she has provided in numerous situations.
Reply from Andre Maule - State Farm Insurance Agent business4 Oct 2025
Thank you very much Sherin for your review. Cindy takes great pride in helping our customers with their auto insurance needs, premium and coverage reviews and overall customer satisfaction.