AN
Anthony Local Guide
9 May 2026
It’s a joke of a company. Any other instance agency will beat their rates by minimum 100%. Can find premiums 10x cheaper elsewhere.
CI
Carroll Insurance Agency, Ltd
Okay
· 20 ratings
What reviewers mention
rate 2 policies 2 choose 2
Services · 46
Automobile InsuranceBenefits ProgramsBoat InsuranceBusiness Auto InsuranceBusiness BenefitsBusiness Property InsuranceBusiness Umbrella InsuranceBusiness Umbrella PolicyCollision CoverageCommercial Auto InsuranceCommercial Property InsuranceCommercial Umbrella InsuranceCommercial VehicleContract Review
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Corporate Liability InsuranceCredit MonitoringCyber LiabilityDental / VisionDisability InsuranceEmployee Benefits PackageEmployee Practices LiabilityEmployment Practices LiabilityFamily InsuranceFlood CoverageFlood InsuranceGeneral Liability CoverageGeneral Liability InsuranceGeneral Liability PolicyHealth Insurance PlanHomeowners InsuranceInsurance CoveragesInsurance ProgramInsurance ProtectionLiability ProtectionLife InsuranceMotorcycle InsurancePersonal Injury LiabilityPersonal InsuranceRenters InsuranceRetirement PlansRisk ManagementRobbery CoverageRv InsuranceWorkers Compensation PolicyWorker’s Compensation InsuranceWorkplace Harassment Training
Highlights
Wheelchair accessible entrance Wheelchair accessible parking
Showing 8 of 20 total. Reset filters
AA
Ashley Avery
22 Oct 2025
They emailed my personal information to the wrong email. This is unacceptable. The email should have been verified before including any personal information.
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LM
Liger Master
13 Aug 2025
My former insurance broker was bought out by this agency After the Owner passed away.
It’s been nothing but rate increase's and zero help with shopping through other carriers. I choose to take my business elsewhere an instantly saved a substantial amount.
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RH
rachel holley
14 May 2024
I miss Templeton insurance:(
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RH
Ronnie Hudgens
1 May 2024
I was also a transfer to Carroll Insurance and when I received my quote it was over 8000 just for my house and my new agent I have house and four cars combined price $5400
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CC
Clay Czelusniak Local Guide
2 Apr 2024
Hard to get anyone to answer. Doubled my homeowner rate upon renewal. Found 3 others in Houston area incl USAA that were comparable to my previous rate. I MISS TEMPLETON!
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KK
Kayla Kristine Local Guide
8 Nov 2023
I've been a customer of Atkins for years. Loved this company! My heart was broken when I found out that they would no longer be handling my insurance needs. I was transferred to a new company called Carroll Insurance. This company is nothing like Atkins. It takes them forever to give a quote, they are extremely noisy when it comes to your personal life. They decided to go back and forth with me regarding my personal life, as if I am going to explain to them my personal life changes. Every quote they have ever quoted me is extremely over rated. The worst customer service I have experienced; as if they are paying my policy and I am suppose to comply with whatever advise they have. Remember, I am the customer, and you will not collect commission off of my policies. Free will - I can choose whomever I want to represent or help me.
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JP
J Prop Local Guide
16 Sep 2021
Carroll Insurance company bought out Templeton Insurance, a company our family had used for decades for both commercial and personal policies of all kinds.. as of today, they are losing us as clients. It’s been nothing but one problem after another since the acquisition. Incompetence across the board. DO NOT use this insurance company unless you
like dishonesty and people who lack integrity.
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