Elite truly is the best. Unfortunately we’ve had to come here a few times over the years and they’ve been amazing every single time. Today was no exception. Thank you to Valerie and Jamie for an easy check in, our nurse Craig for an immediate evaluation and explanation of next steps, Nina for making my son feel like a rock star during his CT, and Dr. Koussayer for the fist bump when delivering good news from the radiology report. My son laughed and said the fist bump was cool. Everyone there is always so kind and reassuring, especially with my kids. It goes such a long way. Thank you!
Reply from Elitecare Emergency Hospital business4 Jul 2026
Thank you, Casey! We're so glad to hear that you've had consistently positive experiences with us. It's wonderful to know that Valerie, Jamie, Craig, Nina, and Dr. Koussayer made a difference during your visits. We appreciate your kind words and are here for you whenever you need us!
I had an excellent experience at Elitecare Emergency Hospital. From the moment I arrived the staff was kind & attentive. The nurses were compassionate and made me feel comfortable. The doctor took the time to listen to my concerns, explain everything clearly & ensure I received the appropriate care. The team worked together seamlessly & I felt well cared for throughout my visit. I’m grateful for the outstanding service & thank you for providing such high-quality care!
Reply from Elitecare Emergency Hospital business4 Jul 2026
Thank you, Kathleen, for sharing your excellent experience at Elitecare Emergency Hospital. We're grateful for your kind words about our attentive staff and compassionate nurses. It's wonderful to hear that our team made you feel comfortable and well cared for during your visit. Your appreciation means a lot to us!
Was very pleased with the care for my daughter here. She felt very comfortable during her stay there from the moment that we checked in to the moment that we checked out. They listened to her concerns, treated her with ease and made her anxiety about certain things more comfortable. Everybody was very friendly.
Reply from Elitecare Emergency Hospital business4 Jul 2026
Thank you, Laci! We're glad to hear your daughter felt comfortable and well cared for during her stay. It's wonderful to know our team made a positive impact on her experience. We appreciate your kind words!
Elitecare is really amazing! I have come here when I’ve had the flu, car accidents and even neurological issues and they have always been super kind, thorough, and listen so well. This goes for all staff, the front desk is always welcoming and responsive. The nurses and technicians are as well and take their time and always have a great attitude and are super supportive and knowledgeable. As for the physicians they are the best and they really take time to understand everything you are going through and do their best to come up with the best course of action to get you better.I recommend this ER to any and everyone!
Reply from Elitecare Emergency Hospital business4 Jun 2026
Thank you, Shae-marie! We're glad to hear about your positive experiences with our staff, from the front desk to our physicians. Your recommendation means a lot to us!
I’m ONLY giving this 5 stars because Dr. Koussayer was phenomenal I’ve been in and out the ER/ hospital since April he allowed me to talk, explain and express myself. He was empathetic, passionate and professional. However the two nurses that assisted me were horrible absolutely disgusting!!! BEWARE if I knew the names I’d post them ANYWAYS (Side note - the two receptionist were very friendly and helpful you will be greeted well )
Reply from Elitecare Emergency Hospital business4 Jun 2026
Thank you, Bee, for your kind words about Dr. Koussayer. We're glad to hear he provided you with the care and empathy you deserve. Your feedback about the nurses will be taken seriously, and we're pleased that our receptionists made a positive impression. We appreciate your support and would welcome the opportunity to discuss any concerns further. Please reach out to Aaron at 281-337-7500
I was there a couple days ago and just wanted to say the whole staff was absolutely amazing. Treated me very well and extremely attentive. I'd name everyone if I could remember everyone's name but Jamie and Lexi were great! All of the day nurses were great as well! I'd highly recommend this place!
Reply from Elitecare Emergency Hospital business4 Jun 2026
Thank you, Glenn! We're so glad to hear that you had such a positive experience and that our staff, including Jamie and Lexi, made a great impression. Your recommendation means a lot to us!
Ended up there at 2 am and had a pretty good experience. They were all kind and took all the tests we needed. The bed was super comfortable and I was able to get a good sleep while we waited for results
Reply from Elitecare Emergency Hospital business4 Jun 2026
Thank you, Angela! We're glad to hear you had a good experience and found the bed comfortable. We appreciate your kind words about our team.
Daughter had intense migraine that required medical attention. The team at Elite Emergency Hospital provided excellent treatment from the time of arrival until she left. You're all a credit to your professions. Thank you Team!
Reply from Elitecare Emergency Hospital business4 Jun 2026
Thank you, Al! We're grateful for your kind words and glad to hear that our team provided excellent treatment for your daughter. Your appreciation means a lot to us!
The staff was exceptional—compassionate, attentive, and professional throughout the entire experience. The facility itself was very clean, modern, and welcoming. There was virtually no wait time, but even if there had been, the lobby is thoughtfully designed to keep patients comfortable and at ease. Overall, it was a very positive experience, and I would highly recommend this facility to others.
Reply from Elitecare Emergency Hospital business4 Jun 2026
Thank you for your kind words! We're glad to hear that our staff made such a positive impact and that you found our facility welcoming and comfortable. Your recommendation means a lot to us!
This was my second visit, and I was reminded why I chose this hospital again. The front desk staff were incredibly friendly, the entire hospital was spotless, and the nurses and doctors provided exceptional care with heartfelt compassion and excellent bedside manner. The experience was truly comforting and trustworthy.
Reply from Elitecare Emergency Hospital business4 Jun 2026
Thank you, April, for your wonderful feedback! We're glad to hear that our friendly front desk staff, clean environment, and compassionate care made your experience comforting and trustworthy. Your support means a lot to us!
