Recently, my mother was in Encompss Health Rehabilitation Hospital Vision Park. This hospital exceeded our expectations. The nursing staff was there immediately when my Mom needed anything. They were friendly and professional at all times and I felt completely confident that when we weren’t with her, they would make sure her needs were met.
The Physical Therapist and Occupational Therapist were awesome. She got a total of 3 hours a day of PT and OT and I must say, the entire team approached their jobs with professional integrity as well as lots of smiles, laughter and positive encouragement to help reach her goals.
Being in a Rehab Facility after surgery or an injury is hard, but Encompass Vision Park has everything in place to help their patients to succeed. They really helped my Mom to reach her goals and we are very appreciative for having such a good experience.
The hospital is very clean and she thought the food was good too!
Reply from Encompass Health Rehabilitation Hospital Vision Park business4 Oct 2025
Thank you for trusting Encompass Health with the care of your loved one!
I’ve been there 2 times for 2 weeks each time and both times I had a wonderful experience. I loved the therapists and the staff from the doctor down are the best. I wish I could tell people in person how great the rehab is and how much I enjoyed going there.
Reply from Encompass Health Rehabilitation Hospital Vision Park business4 Oct 2025
Thanks for entrusting us with your care, Sue. We’re happy that you had such a good experience!
Recommend the facility. From the first walk in visit to tour the facility, Lisa Parks was accommodating and magnetic with her answers to my questions. Facility is clean and culture of staff is energetic. Stephanie Harley very good follow up with me. She is so sweet and empathetic. The Rehab staff mostly were attentive except for some nurses at night I guess no TLC but mostly 75% were helpful especially the Asian nurses, and aide Lilian !!!
My dad had our family presence everyday and nite which was a bonus for the facility and for us promoting a faster recovery of our father. Guest trays appreciated.
Resolution of complaints was fast. I wish there is a consistency of scheduling same therapist caring for the patient . Sara M., Courtney, Valerie, Alex are in my dad's smart memory ,impressive. There was a SLP assigned named Katherine one day and when I asked the staff who came what her name was and she said M. and a student , I was surprised. It would have been better if K. came and introduced herself and the student of just sending her student to the room .
Justin the PT supervisor was great. Jenny discharge planner super ! Head Nurse accommodating. Our dad is doing well. Thank you.
Reply from Encompass Health Rehabilitation Hospital Vision Park business4 Oct 2025
Thanks for entrusting us with your care, Maria. We’re happy that you had such a good experience!
Tom had outstanding care at Encompass! From day one, we knew we were in good hands. Dr. Majeski and his staff, nurses, technicians and therapists, were incredible and caring. We couldn't have asked for better care or better outcome. Encompass has quality care and we will recommend it to everyone we know.
Reply from Encompass Health Rehabilitation Hospital Vision Park business4 Oct 2025
Thank you for trusting Encompass Health with the care of your loved one!
My wife was at another facility and was receiving “pitiful “ care. I got her transferred to Encompass and immediately she began to show improvement. In the Woodlands area Encompass is the only option.
Reply from Encompass Health Rehabilitation Hospital Vision Park business4 Oct 2025
Thank you for trusting Encompass Health with the care of your loved one!
The level of care here should be the training format for other care facilities. I read reviews galore for many facilities and was happy I made the decision of this Encompass.
My mother had to be here for 11 days of post surgical rehabilitation. I think she was a rock star for all 11 days, even post 🔔 ring. IYKYK
CEO, Nick, visited in kind with sincerity that didn't seem obligatory, Ms. Rachel L., Romero, and the entire staff I encountered and observed were beacons of joy and demonstrated taking pride in their career.
Much more could be said on the level of excellence here. The custodial staff is the biggest highlight to the pleasant environment.
In consistency with previous reviews, by comparison to the standards of corporate level Chic-fil-A, this place raises the bar! Thank you to everyone down to the trainees!
Reply from Encompass Health Rehabilitation Hospital Vision Park business4 Oct 2025
Thanks for entrusting us with your care. We’re happy that you had such a good experience!
Pros: staff is so nice. My mom’s case manager Deb is amazing. Mercedes and Chris awesome they helped my mom with therapy. She went in couldn’t move left side at all and now she can a bit.
Cons: a Nurse gave my mom the wrong medication. 🥴 I took her out same day and will be filling a complaint with Texas Department of Health. I was told and I quote”it was a human error” uhm yea I don’t think thats the greatest thing to tell someone coming from a facility like that that gives medication given that my mom could have lost her life god forbid it was a medication that didn’t agree with the others she was taking. I felt it was taken lightly and not at all justified.
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CharlieLocal Guide
26 Sep 2024
I spent 15 days there after having surgery to put plates put into leg after breaking my tibia. The rehab therapists were the best. They pushed me to get me ready to go home and be as independent as I can be while not being able to put any weight on my leg. The food was good and you had many options. The nursing staff was attentive but not intrusive. The facility was clean. Everyone was super nice and really tried to meet all my needs. I would and have recommended this facility.
Reply from Encompass Health Rehabilitation Hospital Vision Park business4 Oct 2024
We appreciate your feedback Charlie, thank you for trusting Encompass Health with your care!
The staff members at Encompass were professional, kind, caring, thoughtful and responsive. I was impressed by their time management with their scheduling of PT and OT. They were all pretty good at communications, especially LaShawn. I also appreciated their patience and understanding in handling somewhat difficult situations. The facilities are very nice and the food good. All in all, I would highly recommend this Encompass to anyone needing rehabilitation.
Reply from Encompass Health Rehabilitation Hospital Vision Park business4 Oct 2024
JoAnne, we appreciate your feedback and are happy that you had such a positive experience at Encompass Health.
Johnathan, Shelby, Shelly, Megan, Cynthia, Bee, and many other therapists, nurses, cooks, aids, & janitors were so kind and helpful in Rita's recovery process! We felt like they truly cared about us - not only during our stay, but also in ensuring we had everything we needed when we got home. They are devoted to improving people's lives and it shows with every action! Thank you again! ❤️
Reply from Encompass Health Rehabilitation Hospital Vision Park business4 Oct 2024
Michelle, we appreciate your feedback and are happy that you had such a positive experience at Encompass Health!
