J. Sykes Local Guide
26 Jun 2020
If you want a nice affordable car, this is the place to go. But if you want good customer service, this is not the place. I purchased a vehicle last month which I love, but I have been trying to contact someone regarding my trade in with no luck. I eventually had to go to the location but they were so busy, which I understand. They need to get someone who specifically can focus on the customers because this is ridiculous.
Hello, Jordannah, we certainly don’t like to see that you didn’t have a five-star experience with us and would like to review your concerns. Can you please send me a Facebook message using this link: m.me/hertzcarsales with your contact information, VIN number, and location of where the car was purchased? Thank you. -Alexandra