I wanted to thank all the staff for the outstanding care I received at the outpatient surgery department. Every individual I met seemed to go above and beyond to assure my comfort and care. One nurse in particular, Katherine, was simply wonderful. I would highly recommend this facility to anyone that has a procedure scheduled.
I arrived at the OQuinn tower this morning at 0515 to sit with a friend whose husband was having surgery. I asked for assistance from a young man at the information desk. He told me I could go up to the 9th floor at 0530. At 0530 he came over to let people in the waiting room that it was 0530. When I went to the 9th floor a helpful person informed me that I needed to go to the main hospital after I was able to correctly answer security questions. When I returned to the first floor the young man gave me directions to the hospital across the street. After l went out of the building the same man came outside to make sure l was headed in the right direction and stayed untill I assured him that I knew where to go. I asked him his name which is Isaac. I am a 66 year old women. This young man treated me like I was family. I hope his supervisor sees this review . Anna
Iโm a sickle cell patient and I do not advice anyone to their emergency care, theyโre unequipted, slow, no communication & seem to have no clue what they are doing. I was not giving any medical attention for 3 hrs straight!!!! I was having a crisis was in excruciating pain
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AA
Ahmed AldawoodLocal Guide
14 Feb 2018
Awful parking structure, people should be ticketed for parking like idiots, I spent 15 minutes trying to find a spot, some people took two parking spaces. The staff on the 9th floor were professional and courteous.
Cannot say enough about the team on the 9th floor, the people were both professional and personal. Thank you, I was so stressed about being put under anesthesia as it was my first time, when they took me into the procedure room, they explained everything and did not make light my many questions. Thank you to the Dr. Lisa Haubert team, you are the best.