policy help 20rates 16quotes 13polite staff 12home insurance 11easy process 11saving on policy 4rate savings 3proof of auto insurance 2real person answering 2
Jessie Mederos was very helpful and incredibly patient with me. I was switching to State Farm after having been with another insurance company for 11 years, so it was a difficult decision. She allowed me the time it took for a lot of back and forth between State Farm and the other company. She was quick to reply to emails and professional to work with. I am very pleased with my decision as I am also saving myself almost $100 a month now!!
Reply from Brian Burklow - State Farm Insurance Agent business4 Sep 2026
Thank you, Stephanie, for sharing your experience. It's wonderful to hear that Jessie provided the support and patience you needed during your transition to State Farm. Making a switch after 11 years is significant, and we're glad Jessie could assist you effectively. It's great to know you're saving almost $100 a month with us. Your satisfaction is important, and we're here to help with any future needs.
Jessie at STATE FARM Brian Burklow is amazing! She took the time to help me complete my new policy over the phone and made the entire process so easy. She was friendly, patient, and so easy to talk to. She was more than happy to answer y questions and assist me every step of way. I truly appreciate her excellent customer service and would highly recommend Jessie to anyone who needs assistance.
Reply from Brian Burklow - State Farm Insurance Agent business4 Sep 2026
Thank you, Jessica, for sharing your wonderful experience with Jessie at Brian Burklow - State Farm Insurance. It's fantastic to hear that she made the process of setting up your new policy smooth and straightforward. Her friendliness and patience are qualities we value highly, and we're glad she could assist you effectively. Your recommendation means a lot to us, and we're delighted to have you as a satisfied customer.
Becky deserves a raise. She called me and made my month Excellent customer care
Reply from Brian Burklow - State Farm Insurance Agent business4 Aug 2026
Thank you, Tracy, for sharing your positive experience with Becky. It's wonderful to hear that her excellent customer care made such a significant impact. We truly appreciate your feedback and are committed to maintaining the high standards of service you experienced. Your satisfaction is our priority, and we look forward to continuing to serve your insurance needs.
Before becoming a client of Brian Burklow‘s State Farm office in Mont Belvieu, Texas, I was a client of a different State Farm agent for over 40 years until his retirement. I wanted to continue using State Farm so I had my information transferred to Brian Burklow’s‘s office. This was a wise decision. Everyone at this office has been fantastic. They are courteous, knowledgeable, and very professional. If I call the office for any reason, I get a live person. I don’t have to go through a long telephone menu just to get someone to help me. I love this. I have no regrets using Brian Burklow’s State Farm office in Mont Belvieu. Their service is top-notch.
Reply from Brian Burklow - State Farm Insurance Agent business4 Aug 2026
Thank you, Katherine, for sharing your positive experience with our office. It's wonderful to hear that our team has met your expectations and provided the service you value. We appreciate your trust and are delighted to have you as part of our State Farm family. Your feedback is invaluable to us, and we're committed to maintaining the high standards you’ve come to expect.
Jessie was exceptional to work with over the phone. Clear and to the point, also very friendly and easy to talk to! She was able to help me get the coverage I needed and with a great price from what i was paying, thank you so much!
Reply from Brian Burklow - State Farm Insurance Agent business4 Aug 2026
Thank you for sharing your experience with Jessie. It's wonderful to hear that she was able to assist you effectively and provide you with the coverage you needed at a great price. Your feedback is greatly appreciated and will be shared with Jessie and the team. We're glad to have been of service and look forward to continuing to meet your insurance needs.
My husband and I purchased a new vehicle and we spoke to Becky at Brian Burklow’s State Farm office and she was very helpful and kind ! Thank you Brian Burklow State Farm.
Reply from Brian Burklow - State Farm Insurance Agent business4 Aug 2026
Thank you, Daphney, for sharing your experience. It's wonderful to hear that Becky was able to assist you and your husband with your new vehicle. We truly appreciate your kind words and your trust in our team at Brian Burklow State Farm.
Great customer service and courtesy galore. I'm very satisfied to do business with this company and agent.
Reply from Brian Burklow - State Farm Insurance Agent business4 Aug 2026
Thank you, Connie, for sharing your positive experience. It's wonderful to hear that you are satisfied with the customer service and courtesy provided. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.
In a world of AI and computer answering systems, I am extremely thankful to always have a real person on the other end when I call any of the Brian Burklow offices. Jessie just recently helped me with my home insurance update. She was the only part of the process I knew I did not have to worry about. It was greatly appreciated!
Reply from Brian Burklow - State Farm Insurance Agent business4 Jul 2026
Thank you, Ami, for sharing your experience with us. It's wonderful to hear that Jessie was able to assist you with your home insurance update and provide the support you needed. We strive to ensure that our customers always have a personal and reliable experience, and your feedback reinforces the importance of this commitment. Your appreciation means a lot to us.
Hands down the best place. I have had State Farm for a while now but this one in particular is the best one. They have always been absolutely amazing and very nice. Marco is the one that helped me today after a billing mishap and was very nice ! I will always stay with this place!
Reply from Brian Burklow - State Farm Insurance Agent business4 Jul 2026
Thank you, Amanda, for sharing your experience with us. It's wonderful to hear that Marco was able to assist you with the billing issue and that you've consistently found our team to be amazing and friendly. Your loyalty and kind words mean a lot to us. We're committed to providing the best service possible and are grateful to have you as part of our State Farm family.
I had a great experience working with Marco Alexander as my insurance agent. From the very beginning, he was professional, knowledgeable, and genuinely focused on helping me find the best coverage for my needs.
Reply from Brian Burklow - State Farm Insurance Agent business4 Jun 2026
Thank you, Leonidas, for sharing your positive experience with Marco Alexander. It's wonderful to hear that his professionalism and knowledge made a difference in finding the right coverage for you. Your feedback is greatly appreciated and helps us continue to provide excellent service.