I always come here with Vincent from auto service to take care of all my oil changes and services for company vehicles and loaners, he makes sure all my requests are taken care of and shows the same amount of respect when I decline certain services. Something many others don’t do, much thanks Vincent.
Exceptional service from Russell & Smith Honda!
After a frustrating experience with Team Gillman, who sold me a faulty car and denied warranty coverage at ever turn, Russell & Smith stepped in and got it right. Jose was incredibly responsive, and their team accurately diagnosed a major issue that had been misrepresented. Thanks to their honesty and professionalism, I finally received the support I needed. Highly recommend!
Thomas is awesome!! He is very professional, informative, personable, and honest, which can be hard to find today. He helped us get our vehicle back into shape and didn't suggest anything that wasn't absolutely necessary. I would definitely recommend him at Russel & Smith Honda if you're in need of getting your Honda serviced. He went above and beyond in every way. Thank you, Thomas. Ten ⭐️s for sure!!
Spencer Williams was a great salesman! Him and his team made the car buying process simple, seemless, and most importantly, without any pressure at all. Make sure yall ask for Spencer when buying your next vehicle.
Mr.Rocky is the man! I came in for a minor issue for my radio. He gave me fast, professional yet && was super sweet && kind. He fixed my radio && I was back to my Bluetooth in under 1 minute!! Fast service. So thank you Mr.Rocky, you have really great customer service.
I was having notifications in my car that it needed maintainence, so I took it to Russell-Smith Honda for service. I was able to make an appointment, & upon arrival, they took me right away. My service consultant, Drew, was very thorough letting me know what needed to be done. He gave me an approximate quote before they started & also let me know about how long it would take. He was correct on both counts, & didn't try to up sell me something I didn't need. I waited while they did the work & the customer waiting area was clean, quiet, & pleasant with free coffee. All in all, a very positive experience.