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Ms. Davis Local Guide
18 Apr 2024
I am able to have my child seen, get paperwork within 3 days. I appreciate the staff, nurses and doctors.
Thank you very much for your 5-star review, LaTonya! We will share this with the team to let them know to keep up the amazing work.
Robyn Jones (Campbell) Local Guide
22 Mar 2024
My child was clearly having a neurological episode. The EEG didn't show signs of a seizure, but they didn't order anymore testing. No CT scan, no MRI. After I sent his neuro-team the video taken at home, they referred me to psychology. It's not psychological. The doctors at this location will insult your intelligence assuming you won't do your own research based on cultural background and other demographics. They clearly operate on biases and stereotypes. Also, the staff could be friendlier.
Evie Crosley Local Guide
13 Mar 2024
Great place to take your disabled child.
Marcelo Leiva Local Guide
2 Mar 2024
18 years ago I was diagnosed with cancer. Proud long term survivor, definitely I owe it to the amazing doctors and staff at Texas Children Hospital.
Thank you so much for the 5 star rating! We appreciate it!<br>
Diane Parker Local Guide
29 Feb 2024
the desk attendant in Wallace tower surgery area early 2/29 was EXTREMELY rude and unfriendly…. No hi, good morning… just you can’t just wander around … you have to be checked in. We told her we were just waiting for our daughter to come out so we could sit with her during baby’s surgery. She said you can’t stay on this floor… you have to go to 3. I hope she doesn’t ever have a child or grandchild having surgery…. A little kindness and compassion for everyone would be nice. If you hate your job that much you need to leave.
Diane, we sincerely apologize for the negative encounter you had. We would like to get a better understanding of what happened so we can try to help. Feel free to reach out to our Family Advocacy team at 832-824-1919 or we can call you directly if you provide your contact information through TCH Facebook private message. Thank you.
Katie Teals
12 Feb 2024
My daughter had Transplant at this Hospital and every person that works there is Magnificent
Katie thank you so much for sharing your story with us.<br>We truly apprecitate it!
mike canvas Local Guide
29 Jan 2024
Pretty horrible. Paid parking, for a hospital, let alone a children’s hospital? Come on now. You already take hundreds of thousands from us and you want to be petty and charge us for parking here? Wait time is disappointing and also after you’re done, the nurse or staff at the desk gives you a date and time and doesn’t care about asking if those dates and time works for you. I wouldn’t bring my child back here, go elsewhere!!
We strive to provide prompt and high-quality care for our patients and their families. We would like to better understand your experience to identify areas for improvement. At your convenience, we’d appreciate it if you could please call our Family Advocacy department at 832-824-1919 to discuss the matter further. We will also share this feedback with them directly so that we can better our patient experience.
Marina gomez
22 Jan 2024
Roxana Melgar
2 Jan 2024
Nice
Lydia Torres
18 Nov 2023
An appointment was made within the pediatric office for today, months in advance. The medical center of Houston has traffic. 52 minutes prior to the appointment. I am absolutely disappointed. To just reschedule.
We would like to help you resolve this issue as quickly as possible. Please call our Family Advocacy department at 832-824-1919 so we can better understand the situation and provide a resolution.
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