Rock Nelson - State Farm Insurance Agent

Business Services Houston therockgroup.info

Wow · 20 ratings
Not yet claimed Claim now → Houston, US On Wowpilot since Oct 2026

What reviewers mention

policy selection 39 better coverage 18 responsive staff 15 helpful agent 14 renters insurance 8 coverage explanation 6 fast process 6 quick responses 6 customized coverage 2 no pressure sales 2

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Highlights

Offers online appointments Onsite services Wheelchair accessible entrance Wheelchair accessible parking

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AK

Anand Kumar

20 Aug 2026

Kathy is an excellent agent. She helped me with the beacon setup very patiently and also looked for quotes for my home as well. Glad to be insured with State Farm that has helpful agents like Kathy.

Reply from Rock Nelson - State Farm Insurance Agent business 4 Sep 2026

Thank you for the 5 Star review for Katherine Anand. She does a great job for our clients and sounds like you experienced that as well. Thank you for being part of Rock Nelson State Farm!

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RK

Rachel Knapp

3 Aug 2026

We switched over about a year ago. I have had to change my policy 3 x’s since. No one ever likes to deal with insurance, but Rock and his team make it effortless. They are always professional, never pushy, patient, they explain everything clear and I never feel ripped off.

Reply from Rock Nelson - State Farm Insurance Agent business 4 Aug 2026

Thank you Rachel for a great review. Existing clients giving reviews is extremely rewarding. Hope to serve your family for years to come!

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JB

Jacky barber

1 Aug 2026

Abel was a pleasure to work with and was very patient with my crazy schedule. He was prompt and had a lot of great information, also helped me save money and was overall just a great experience.

Reply from Rock Nelson - State Farm Insurance Agent business 4 Aug 2026

Awesome news Jacky. Glad Abel gave you a great and saved you money. Sounds like a great Friday. Welcome to Rock Nelson State Farm!

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AB

Angela Bates

24 Jul 2026

Husband and I are long-time customers. We appreciate the great relationship we have with Rock as our agent and his staff. Big thank you to Katherine for her recent help resolving an issue with our auto insurance policy!

Reply from Rock Nelson - State Farm Insurance Agent business 4 Aug 2026

Thank you Angela for the 5 Star Review. Existing customer reviews mean a great deal to me. I am thrilled Katherine was able to help you and I look forward to serving your family for years to come.

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DL

Donquelle Lewis

15 Jun 2026

Walter with Rock Nelson State Farm did a very great job taking care of me with all of my insurance needs. He was patient with explaining every detail with me. I have my 2 vehicle premiums lowered and added my home insurance as well. I would recommend anyone to contact him!

Reply from Rock Nelson - State Farm Insurance Agent business 4 Jul 2026

Thank you Donquelle for the 5 Star Review for the Walter experience. Walter does a great job with our clients and I am glad you got to experience that today. Welcome to Rock Nelson State Farm.

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JA

Jessica Alvarado

12 Jun 2026

I just got insurance with State Farm and Juanjose was my agent and he was amazing. Great customer service and he went above and beyond for me. I’m glad that I chose State Farm and will recommend it to all my loved ones and friends.

Reply from Rock Nelson - State Farm Insurance Agent business 4 Jul 2026

Welcome to Rock Nelson State Farm Jessica. Thank you for leaving Juan a 5 Star Review for his service. If there is ever anything my office can do please let me know. Have a great weekend!

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Studio522LLC

22 May 2026

Abel was a great communicator, pretty cool dude, really good at his job. Made the whole process quick and easy. Explained everything clearly. Great service, thanks Abel.

Reply from Rock Nelson - State Farm Insurance Agent business 4 Jun 2026

Thank you Studio522LLC. If you own a business Abel can help there as well. Thank you for choosing Rock Nelson State Farm and for the 5 Star review. Enjoy your Memorial Day weekend!

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CG

Chris Garza

4 May 2026

I had a tremendous experience with Abel today! Called in to get a new quote on three vehicles and he was much less than the three previous companies that I had contacted! By the time I walked around the park a couple of times my quote was finished, My payment was made, and my insurance was secured!

Reply from Rock Nelson - State Farm Insurance Agent business 4 Jun 2026

Thank you Christine for the 5 Star Review for Abel. Happy Abel could help you out and welcome you back to our office.

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JV

Jessica Van Wert

30 Apr 2026

My agent, Walter Edward’s, was so incredibly helpful and patient. I was able to set up auto insurance on my two cars with more coverage and much lower premiums than I was paying with GEICO. I asked many questions and Walter answered every of them in language I could understand. He was amazing! He gets 10 out of 5 stars. 🌟 he truly went the extra mile for me. Thanks Walter! Jessica Van Wert

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JM

Jacob McAllister

9 Apr 2026

We can’t say enough good things about Abel! He went above and beyond to help my wife and me every step of the way. Thanks to him, the entire process was incredibly smooth and easy. Highly recommend using him as your insurance agent!

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