wait time 176finance department 138appointment scheduling 93quick process 63truck selection 57loaner car 52unprofessional staff 13alignment 122015 mustang 6joe myers ford 5
Leistungen · 50
New Ford for SaleUsed Ford for SaleCertified Pre-Owned FordAuto FinancingFord RepairAutoNation LocationFord Lease DealsFord Finance OffersFord Bronco for SaleFord Edge for SaleFord Escape for SaleFord Explorer for SaleFord F-150 for SaleFord Maverick for Sale
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Ford Ranger for SaleNew Cars for SaleNew SUVs for SaleNew Trucks for SaleUsed Cars for SaleUsed SUVs for SaleOEM Replacement PartsReplacement Tires & WheelsVehicle BatteriesA/C installation & repairAir & cabin filter replacementAir conditioningAuto detailingAuto engine diagnosticAuto engine tuningAuto glass repairAuto interior vacuumingBatteryBody & TrimBrakesCarburetor cleaningCar waxingElectricalElectrical repairEngine repairExhaustGeneral repairs & maintenanceOil changePaintingSteering & suspension repairTiresTransmissionWheel alignmentUsed Trucks for SaleWiper BladesFord Merchandise
We came today to get a truck for my dad and he found one that he loved.
Ms. Myriam Laaboudi was the most patient and most helpful person that we could have asked for and we are truly grateful that our process went smoothly.
No complaints and no problems on our end, so if you are looking for someone who will truly help and take care of things so that everything goes smooth and quick, Ms. Myriam Laaboudi is your person.
Ms. Myriam Laaboudi is bilingual and she answered all questions me and my dad had with ease.
So if you need someone who is bilingual she is definitely your person!
My younger sister will be buying her 1st car very soon and we are so excited and happy that we have someone so her process also goes smooth.
I know she will be in good hands just as my dad was in good hands.
Thank you!!
Antwort von AutoNation Ford Katy Unternehmen4 Sep 2026
Hello Ahlia, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
My overall purchasing experience was fantastic. The salesman was a young man named Justin, whom we immediately took a liking to. Friendly, pleasant to deal with, no pressure, just answered questions and put us first throughout the process. We appreciated his humble attitude while being knowledgeable and professional. Justin went the extra mile, as they say, and never made my wife and I feel anything more than comfortable and well taken care of.
The dealership itself was pleasant enough for being a larger one. There was plenty of room to discuss business without being on top of the next salesman doing his thing. Although we did come in very prepared with numbers and knowledge of the product, we didn't have to deal with too much of the back and forth between salesman and sales manager. Negotiation didn't last long and we were on our way to finance.
The finance manager was equally friendly and down to earth. Although we are aware they are trained to get cozy with customers and butter them up for the sale, this guy simply did his job explaining things, gave us ample opportunity to ask questions and voice concerns, then went on with closing the deal. Again, no pushiness. We appreciated that a lot!
On a side note, we really appreciated that there weren't 15 salesman outside smoking by the front door. No bigger turnoff than smoking vultures circling around potential prey as they walk up.
Overall, we would return to Auto Nation Katy to purchase again.
Antwort von AutoNation Ford Katy Unternehmen4 Sep 2026
Hello Jason, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Honestly a surprisingly great experience. Simon Pavlik is a new Salesperson but showed the professionalism and dedication you see in much more experienced Salespeople. His leader Byron was a man of his word and simply asked what I wanted and then made it happen. Moe was my guy for financing and he as well was a breath of fresh air. He explained the process so that I left without any questions. I would definately recommend Ford Autonation of Katy to anyone , especially if you are tired of the big city dealerships attitude.. Great Great experience.
Antwort von AutoNation Ford Katy Unternehmen4 Sep 2026
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We had a really good experience at AutoNation Ford Katy. Everyone was friendly and helpful, and they worked with us to find a deal that fit our budget, which we really appreciated.
James Avesta was a pleasure to work with. He was calm, patient, and took the time to understand what we were looking for. We never felt rushed or pressured, and he answered all of our questions along the way.
Overall, the whole process was smooth and straightforward. We’re happy with our purchase and would definitely recommend AutoNation Ford Katy, especially James Avesta, to anyone looking for a positive car-buying experience.
Antwort von AutoNation Ford Katy Unternehmen4 Aug 2026
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I took my 2024 Ranger Raptor in for a front camera sensor fault. The service advisor Joseph Gonzalez was truthful, he warned me about the 2 day lead time needed to get it on the computer and while disappointed I left it.. Imagine my shock when he called me 8 hours later telling me they had got it on the computer and solved the issue. All under warranty! Joe was amazing and provided me with
TOP NOTCH SERVICE!!!
Antwort von AutoNation Ford Katy Unternehmen4 Aug 2026
Hello Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!
I recently purchased a Mustang Mach-E from this dealership and couldn't be happier with the level of service. Buying an electric vehicle can come with a lot of questions, but my sales representative was incredibly knowledgeable about EV technology, battery chemistry, and public charging networks. The financing process was straightforward, transparent, and respectful of my time. They delivered the vehicle perfectly detailed and fully charged. Exceptional customer service from start to finish!
Antwort von AutoNation Ford Katy Unternehmen4 Aug 2026
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Would like to thank James A. and James P on excellent customer service. They both made the buying experience excellent. They both were relatively new to that dealership, and navigated the sale and professionalism with ease. I would def go back to the dealership for my next purchase.
Antwort von AutoNation Ford Katy Unternehmen4 Aug 2026
Hello Matt, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Tyler and Noah made the entire car-buying experience amazing from start to finish. They treated me like a friend, not just another customer, and genuinely cared about helping me find the right vehicle. At no point did I feel pressured or rushed into making a decision. They were patient, honest, and made the process as smooth and stress-free as possible. I truly appreciate all their help and would highly recommend working with them if you’re looking for a great car-buying experience!
Antwort von AutoNation Ford Katy Unternehmen4 Jul 2026
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Just bought a brand new Maverick as a graduation gift for my kid and had a very good experience at Autonation Ford in Katy. The sales team there was very knowledgeable and not pushy at all. The whole process was very pleasant as well. This is the second vehicle I have purchased at this dealership and I’ve had great experiences both times. I’ve bought a lot of vehicles in the past from other places too and I’ve never had a better buying process at any other place.
I’d also like to give a shout out to the sales associate who worked with me - Jacob Polk. A really nice guy who helped us through the buying process. When the need arises and it’s time for another vehicle I will be headed straight back to Jacob and Autonation Ford in Katy.
Antwort von AutoNation Ford Katy Unternehmen4 Jul 2026
We are pleased to hear you had such a positive experience with us, Tim! Don't hesitate to call us if you ever need anything. Be safe on the road!