This place is amazing. We stayed there last weekend for the NCA championship. There’s really nothing more to say. The staff was amazing, they made us feel like we were part of their family. They told us the girls were free to run around and have fun in the tabled area next to the pool. They were constantly check up on us to see if we needed anything at all. The food was amazing as were the drinks. Jean and the rest of the staff did a great job of making us all feel at home. Free breakfast in the mornings and even a grab and go lunch for our cheerleaders cause they knew how busy these kids and their parents were going to be. Up until the last night there since we were tired from the events of that day Jean had us check out late since she knew our flight back home wasn’t leaving until 430pm. At no cost to us. I’m definitely going to continue to book here every time I come to Houston. And they had a cool polaroid toilet paper holder in the bathroom lol. Loved it.
Antwort von Heights House Hotel, Ascend Hotel Collection Unternehmen4 Apr 2026
Hi Marcos,<br>Wow—this truly made our day. Thank you for such an incredible review!<br>It was an absolute pleasure hosting you and your team during the NCA Championship. We know how busy (and exciting!) those weekends can be, so being able to create a space where the girls could relax, have fun, and just be themselves means everything to us. That’s exactly the kind of “feel at home” experience we strive for.<br>I’m so glad you enjoyed the food, drinks, and those little extras like the grab-and-go lunches, we try to think ahead so you don’t have to. And of course, we were happy to offer the late checkout so you could get some well-deserved rest before heading home.<br>It truly felt like hosting family, and we can’t wait to welcome you back every time you’re in Houston.<br>Jean & the Heights House Hotel Team
Jean, Michael and the Heights House Hotel staff were so great and accommodating for mine and my family’s stay during a national competition. The hotel looks to be an old motel, that was nicely updated with featured art-walls and a more modern approach, like phone-free rooms and a dedicated number to text or call directly from your cell phone instead.
Due to an unfortunate water leak, we were able to stay in two rooms (both double queen) and found that some rooms have either more space or more functionality depending on whether there was a desk/dresser under the tv or not. Our first room did not have a small fridge but the second one did. I didn’t mind not having a microwave in the room, as there was one on the first floor near the vending machines if needed. I much preferred the additional space and less clutter; especially with two young kids.
My only negative would be the property is listed as non smoking and while they do have signage posted all over the court yard and at the front desk, I found a large ashtray in the courtyard near a covered stage/picnic area. I don’t know if it was used by staff or guests but it seemed to go against their own posted policy. I also found few cigarettes butts near the pool area on the ground.
My positive experience 100% made up for the smoking issue and if I get to visit Houston again, I will absolutely have Heights House on my list of room options.
Antwort von Heights House Hotel, Ascend Hotel Collection Unternehmen4 Apr 2026
Jakalyn,<br>Thank you so much for taking the time to share such a thoughtful and detailed review, we truly appreciate it!<br>We’re so glad to hear that you and your family enjoyed your stay during the national competition and that our team, including Michael and myself, were able to make you feel comfortable and well taken care of. It means a lot to us that you appreciated the design, the updated feel of the property, and the little conveniences like our text-friendly service and flexible room options. We hope to see you next year! Jean
Heights House Hotel is such a standout in Houston. The retro aesthetic is everything — it feels like stepping into a perfectly curated mid-century dream with warm woods, vintage textures, moody lighting, and that effortless Palm Springs feel. It’s nostalgic without feeling dated, stylish without trying too hard. Every detail contributes to the vibe.
But what truly made the stay unforgettable was the staff.
Every single person we encountered was warm, welcoming, and genuinely kind. From check-in to check-out, they made us feel valued and taken care of. You can tell they love what they do and take pride in creating a memorable experience. Their friendliness elevated the entire stay — it wasn’t just beautiful, it felt personal.
The energy around the property — especially near the pool and courtyard — is relaxed, intimate, and cool. Between the ambiance and the amazing team, the entire experience felt curated and special.
Heights House isn’t just about design (though it’s stunning) — it’s about atmosphere, hospitality, and that feeling that you’re somewhere truly unique. The staff absolutely made the vibes worth it. We will 100% be back.
Antwort von Heights House Hotel, Ascend Hotel Collection Unternehmen4 Jul 2026
Rachel, <br>Thank you so much for this incredible review! it truly means the world to us.<br>We’re so happy you connected with the vibe of Heights House. Creating that retro, nostalgic feel with a modern twist is something we’ve poured a lot of heart into, so hearing that it felt curated, stylish, and special really makes our day.<br>But what means even more is your kind words about our team. Hospitality is at the core of everything we do, and knowing you felt genuinely welcomed and cared for from check-in to check-out is exactly the experience we strive to create.<br>We’re so glad you enjoyed the energy around the pool and courtyard, that relaxed, intimate atmosphere is what we call our “good vibes,” and we love sharing it with guests like you.<br>We can’t wait to welcome you back for another stay. Your spot is always here with us.<br>–Jean & the Heights House Hotel Team
Staying at Heights House Hotel felt like stumbling into a retro Austin vibe—but with a fresh, funky twist! The new remodel was giving funky wallpaper and cool art everywhere I turned—It felt like walking through the coolest vintage record shop that somehow also smells brand new. My king suite was massive—seriously, I could’ve hosted a dance party—and the whole place felt like an upscale, quirky oasis. Staff was so nice, I almost wanted to stay just for them. Honestly, if you want fresh, funky, and fabulous—this is it!
Antwort von Heights House Hotel, Ascend Hotel Collection Unternehmen4 Apr 2026
Blake,<br>Thank you for such an amazing and fun review, we absolutely love this!<br>“Fresh, funky, and fabulous” is exactly the vibe we’re going for, so hearing it described this way truly made our day. We’re so glad you enjoyed the remodel, the art, and that retro-meets-modern feel, it’s all designed to create a one-of-a-kind experience.<br><br>And we’re thrilled your king suite gave you plenty of space (dance party approved! ). Most of all, thank you for the kind words about our team, that means everything to us.<br><br>We can’t wait to welcome you back for more good vibes at Heights House Hotel!
