Eneysa Cox-Lyons Local Guide
20 Feb 2026
Great experience at Northside! My husband and I went in looking to purchase a GX 550 in March 2025. We were connected with a great salesperson, John Makrakis. Because I wanted a specific color combination for my exterior and interior and customizations, and because inventory in general for this model was light, John informed us that we would have to wait a few months for my order. I appreciated his honesty about the wait time, which helped me make my final decision to go through with my order. The wait was indeed long, but John made sure he kept in contact with us, giving us updates and offering us alternative available options in the event that I didn't want to wait. But we hung in there, and finally in October, John informed us that my vehicle was scheduled to go into production in November, and to expect delivery in late December or early January. Because of his constant updates and communication, those last few months actually flew by, and before I knew it, my 550 was here and ready for pickup. My husband and I had even joked with him about presenting it with a bow like in the Lexus holiday commercials, and he somehow managed to present it to me with a big red bow on it!
Throughout our whole experience, John was friendly, professional, accommodating and attentive. He really listened to what we wanted and made sure in the end that we got exactly that. In fact, the entire staff at Northside was extremely welcoming and friendly, making for a great experience every time we went. I would absolutely recommend purchasing a vehicle from this location!