car buying experience 145courteous staff 60cayenne 52smooth process 52easy process 48finance department 36vehicle purchase 27loaner car 25no pressure sales 13painless process 5
This is a place everyone should approach with caution when considering doing business.
My experience while attempting to purchase a pre-owned vehicle was far from satisfactory. The process felt unnecessarily complicated, particularly due to the inclusion of significant add-ons that did not align with the value being presented.
The sales team appeared limited in their ability to address concerns or provide flexibility, which made the interaction less productive than expected. From a customer standpoint, there seemed to be a disconnect between the brand’s positioning and the actual sales approach. Sorry Mr Albert I believe
I will be sharing my feedback through the appropriate channels, as I believe experiences like this deserve attention and reflection.
