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JM

James Mitch Mitchell Local Guide

21 Dec 2025

I bought a 2010 Mercedes Benz GL450-4 Matic. For $5k 190k miles. Fair price. But didn't want to fix manner small things. Like window switch,car remote need battery,tire need to be replaced (bad condition),kick plates missing on rear door, Ceiling need to be replaced. Mercedes emerald missing.
I told them np. I'll do it ....
The car ride good. About 2k to get it back to perfect the way I use to.
They agreed to repair the windows and Mercedes emerald. Less then $50. So I feel they not custom savvy. I've bought a lot of cars and sales or better then them to satisfy custom wishes.
Price was fair 4
Service was satisfactory 3
Product 4.5 after upgrading

Antwort von R&B Auto Sales LLC Unternehmen 27 Sep 2026

Thank you for taking the time to share such detailed and honest feedback. We truly appreciate your business and are glad to hear the Mercedes is riding well and that you were able to get it to where you wanted it.<br><br>We also appreciate you pointing out the areas where we can improve. Your feedback about the small repairs and customer service is valuable to us, and we’ll use it to continue improving the experience for our customers. Thank you again for choosing us, and we hope you enjoy your Mercedes for many miles to come! 🚗

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