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car insurance 9 nelly 5 policy coverage explanation 3 easy process 3 office 3 kind staff 2 best coverage 2 saving money 2 answering questions 2 patience 2

Leistungen · 1

Homeowners insurance

Merkmale

Wheelchair accessible entrance Wheelchair accessible parking

ER

Edwin R

26 Sep 2024

I spoke with Mariana. It was my first time buying auto insurance and she made the process go very smoothly. She was very friendly. Thank you!

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JC

Jonathan C

25 Sep 2024

Great client experience from the team.

Hannah is terrific to work with. Very responsive with time-sensitive requests.

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JP

Jazmin Puga Local Guide

25 Sep 2024

Amazing service, incredible response time, and just ultimately did everything to help me with anything that I needed. Nelly (whom I spoke to) was very kind, well-mannered, and answered every question I had. Great place !

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PE

Pete

22 Sep 2024

We have been with State Farm for more than 3 years. This office is great with their customer service. Sometimes our phone goes to voicemail but they always call back right away.

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NT

Nhung Tran

21 Sep 2024

I have worked with John Nguyễn for my car insurance. I don’t know much about policy so he has been helpful with all my paper work. I was free mind. Definitely recommend him!!

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NS

Nate S Local Guide

15 Mar 2024

This agency caused me 2 overdraft fees. I've asked for a return call from the agency owner or manager. No call. As soon as I can I'll be finding another agency. They auto draft on my account an unauthorized transaction. When things are corrected I'll remove this post. Thank you have a good day. BEWARE

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MN

Mai Nguyễn

29 Jan 2024

Ms.Hannah is the sweetie and kindest person. Her customer service is awesome, she is kind friendly and so helpful . She really know her job.

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AV

Anthony Vo

8 Jan 2024

Great rates and fast service. John Nguyen State Farm agency has helped us through out the years with the insurance for our nails salon and our cars. I would recommend this office to everyone.

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DT

Dyshawn Taylor

4 Jan 2024

Policy started at 345. July 2022. Five months later it was raised to 615.00. No accidents, tickets or anything. Pay all bills on time. They will auto renew policy without telling you and raise your monthly bill without your knowledge or agreement. I reported this agency with John Nguyen to inspector General office and BBB. John Nguyen is a scammer. Stay away from this place!!

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AR

aaron robinson Local Guide

27 Dec 2022

I was switched over to John after moving from Dallas. I hate to say it but I was the worse thing that could’ve happened to me as a customer. He is very timid and easily intimidated. Make sure you get an agent that will work for you and help you when you’re indeed. I was told that “I’m just an agent, I have the same power and numbers as you!” Then I asked if there is a need for an agent, he said “honestly you can do the same thing”. I honestly would go with a totally different insurance company if you have the opportunity. According to John I’m just one of his hundred of clients because we’re all different we all can’t be helped. Find a better agent that actually works for their clients! John isn’t it!

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