For the good stuff: I really love the staff and the fact that they made fresh chocolate chip cookies at the front desk for not only for them but for us too. So, I tried two of them and they taste really good. They even give us an airport shuttle ride from the airport to the hotel for check in.
For the bad stuff about my room is how bad the AC sounds and not to mention a small roach appearing out of nowhere while my mom is in the bathroom.
I also don't like the fact on how the cleaning staff doesn't take care of the trash that are located outside of the rooms downstairs. Although the only good thing about them is how they made the beds which I thought it was nice for them. I also don't like how it smells like cigarettes outside. I also don't like their breakfast either so we ended up ordering Chick Fil A instead.
We did have a bathroom incident at one point in my sister and grandma's room but luckily they got it fixed for a few minutes.
Overall, this is a pretty good hotel. I'm sure my mom would love to come here again lol
Antwort von The District at Hogg Palace, A Wyndham Hotel Unternehmen4 Oct 2025
Thank you for taking the time to share your detailed feedback following your recent stay with us. We're delighted to hear you appreciated our friendly staff and enjoyed the fresh chocolate chip cookies at check-in. Your comments about the rooms and cleanliness have been duly noted for improvement. We regret any inconvenience caused and will address these concerns with our team. Your insights are invaluable as we strive to enhance the overall guest experience.
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KC
Kaitlinn CuppyLocal Guide
15 Jun 2025
The room smelled very mildewy mop, the tub was full of rust, we couldn't take a bath if we wanted to because the stopper was broken, the pool was closed our entire stay, and the wifi wasn't working.
The saving grace was the staff was amazing.