MD
Mario de Armas
6 Jul 2026
A 5 Star rating for this hotel is generous. Shower heads were clogged, turndown service was provided 1 night out of 4, even after specifically requesting it. Upon returning to our room one afternoon, we found the door open. Doors that provided security to the tower rooms were frequently left open. Front desk staff was not helpful. Great waitstaff and valet service. Other than that, the hotel was disappointing.