Nurse Intern, Jacob Stocks was very rude & unprofessional. I was speaking with him about my father when two other staff members from another department came up to pick up a patient who was in room 303. Jacob stopped in the mist of our conversation & didn’t say excuse me let me assist with this patient, he just walked off. After I said excuse me he proceeded & said I’ll be back. When he got back to the nurse station he was still very rude. I requested a supervisor & he informed me he was the supervisor. I never received a call from a doctor to update me on my father’s condition. My father was released to the nursing facility without a family member being notified. Our experience was not good at all.
Réponse de OakBend Medical Center - Jackson Street Hospital Campus entreprise4 Sep 2026
We don’t want any of our patients at our practice to experience what you’ve described. Please call us at 281-341-2006 or email us at [email protected], so we can resolve your issue.
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Robert Yowell
11 Aug 2026
Excellent facilities and staff. Very friendly, courteous and caring technician.
Réponse de OakBend Medical Center - Jackson Street Hospital Campus entreprise4 Sep 2026
My experienced was pleasant. From the time I walked to the lobby, to waiting station after my MRI. I met some helpful and pleasant people. The facility was very clean, and calm.
Réponse de OakBend Medical Center - Jackson Street Hospital Campus entreprise4 Aug 2026
As a practice we always aim to provide the best care possible to patients. Thank you for your review!
The staff and the med techs were super nice and super professional you couldn't ask for a better bunch of folks taking care of us as an outpatient! A special thanks to the Doppler tech and also the X-ray tech Greg they did an excellent job of the taking care of me it is much appreciated!
Réponse de OakBend Medical Center - Jackson Street Hospital Campus entreprise4 Aug 2026
Thank you for your kind words, and for taking the time to share your experience.
Most caring and attentive provider I have encountered in a long time! She listens can really cares to get down to the issue to resolve it.
Réponse de OakBend Medical Center - Jackson Street Hospital Campus entreprise4 Aug 2026
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
The staff members from the receptionist and the two radiologists were professional, helpful, and efficient.
Réponse de OakBend Medical Center - Jackson Street Hospital Campus entreprise4 Aug 2026
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
