surgery 67caring staff 44anesthesiologist 14clean facility 9discharge process 6gastric sleeve surgery 2shoulder surgery 2surgery center 2nurse to patient ratio 2local anesthesia 2
UPDATE: so I was contacted by the hospital and the we’re more than happy to talk to us and definitely help rectify the situation and issues we had with our stay.
Which I will say it is a nice quiet place and not a big hospital so you do feel like you’re prioritized more. But definitely one bad nurse can make the difference. So thank you.
(My wife had surgery in this hospital and it seemed great at first. The surgical team and nurses seemed ok. But the post opp care did not seem very knowledgeable or helpful. The two nurses on one shift seemed to have conflicting opinions of how to handle getting in and out of bed. There was an issue of not giving meds and calling it a clerical error. (Also note the 48 hrs we were at hospital they only verified DOB for meds one time which I thought would be pretty common practice to make sure you’re giving the right meds to the right Patient) They did provide food for the patient was really good food, apparently from what she had said So five stars to the chef. But when we decided to leave, there was a big mixup in the Discharge paperwork where we had half of another patients discharge paperwork that ain’t cool. Also they were supposed to change my wife’s surgical dressing within the 48 hours But they told her that her doctor would do it after she scheduled an appointment Due to the fact that the paperwork Was mixed up. So definitely a zero star For medication chain of custody, overall communication, and organization.)
I had a 9:30 a.m. appointment this morning to have MRIs done I took off of work in order to make this appointment I arrived at the facility at 8:45 so that I could complete my paperwork before my 9:30 appointment I completed my paperwork and used the restroom and was waiting and at 9:32 a gentleman came out and informed me that the person that does the MRIs had an emergency this morning and that I would not be having my MRI done today that I would have to reschedule I have no one to fall back on financially I am completely by myself and go paycheck to paycheck in order to make my bills I do understand unexpected things coming up out of nowhere I also understand emergencies that happen in life but it would have been nice if someone would have called me ahead of time and told me that I didn't need to waste my gas or my time coming to this appointment that was going to end up being rescheduled anyways it would have been nice for them to have gotten a hold of me instead of letting me show up at the facility - then turn me around and send me back on my way.
But on a positive note all of the staff members there are extremely friendly and they are helpful. You feel a very positive happy welcome Vibe when you walk into their facility I do appreciate that about them very much . Their facility is also very clean
Had gastric sleeve surgery. I could’ve given 5 stars but my one night stayed experience was not what I was expecting. I can’t even remember her name because I was on so much pain but, this girl is definitely not suited to be a Nurse Assistant. Every time when she came to “assist”, she would just be staying in front of me, staring at me without really helping. Eddie, the next morning Nurse, was awesome and very helpful.
The doctor, anesthesiologist, nurses, and assistants are all top notch and super friendly and helpful. The facility is neat and clean. I didn't get a private room like at a big facility which is the only reason I gave a 4 not a five. Maybe it was due to my particular procedure. But otherwise, you are in really good hands. I felt safe and cared for.
