Ce que les clients ont dit aujourd’hui

Richard “Richie” Chandler

20 Apr 2026

I feel like it is a good value. There were some slight problems like when I touched the dispenser in the bathroom. It fell off the wall, but that can be fixed. The rooms are very clean. The staff very helpful and the grounds are kept neat and tidy I am a forme

Leonela Aguila

19 Apr 2026

Had to leave an amazing review for the front desk lady, Miss Sh’ville (most definitely spelling that wrong). Thank you for being so nice and having such a beautiful personality. Definitely made my day. - from Miss $80 dollar black dress with red flowers

Kevin Birchfield

19 Apr 2026

Stayed for NRA convention.
20 minute walk to GRB.
Plenty of dining options nearby.
Roomy loft apartment rooms

jose rincon

19 Apr 2026

GreenStreet is a lively downtown spot where you can eat, drink, and hang out in one place. It has a mix of restaurants, bars, and open spaces, so it works well whether you’re going for dinner, a casual night out, or pre-gaming before an event.

The atmosphere

farhana a

18 Apr 2026

What stands out in this hotel is the service and warmth of the people staffing it. Eric at front desk went out of his way, and is the very reason I chose to stay loyal to the Hilton brand. Its people like him that will make me come back to the hotel. The hotel

Martin M

18 Apr 2026

The room was nice but definitely not thoroughly cleaned. The trash hadn’t been taken out and there was a hair ball on the pull out mattress and on the floor. These are things I could look past. The reason for the bad review is because I have been charged twice

Austin

17 Apr 2026

Always good to stay here. Friendly staff and good location. Improve breakfast and fix the damn dryers please.

Deterica Alexander

16 Apr 2026

On 4/16/26 the most horrible experience ever the washer was dirty the walls ,carpet was dirty the restroom had hair on toilet not to mention the elevators did not work i had to go up ,down several times the dryer did not work the front desk I'm assum

kevin garcia

15 Apr 2026

Visited the Westin as a staycation. Definitely overpriced for what you are getting. Service is lacking. Couldn't get a hold of room service and the staff was not very helpful. Would not stay again too many nice hotels in Houston to stay at for the price. Seems

Robert Chat

14 Apr 2026

Titanium member here, in 19 years with choice I’ve never seen more poorly run location. They make you sign a contract when you get there that is extremely shady, agreeing to pay whatever they deem if they “find any issues” and that you won’t charge back anythi

Roderick B

14 Apr 2026

TRY TO AVOID THIS HOTEL if possible.

We only stayed here because we came into town last minute and had to settle since most of the better hotels were already booked, and unfortunately, it showed why this place had availability.

Let’s start with the location.

Vanessa “Vee” Myers

13 Apr 2026

DO NOT STAY HERE !!!! THEY WILL OVERCHARGE YOU !! AND THEN MAKE UP EVERY EXCUSE IN A BOOK WHY YOU CANNOT GET YOUR MONEY BACK !!! This was a very clean room. It was very sweet and nice.. Very nicely located.. HOWEVER, THEY TOOK $100 EXTRA AND I WENT NINE DAYS F

Summer Moody

13 Apr 2026

We stayed at the Comfort Inn & Suites in Deer Park, Texas and had one of the worst hotel experiences I’ve ever had.

Our room had fleas everywhere. My children, my husband, and I were all bitten. I reported it to the front desk immediately and was told someone

Upal Patel

12 Apr 2026

When I enter front desk guy was not smilling at all. No happiness. Rooms are big enough and no carpet that was a benefit...No Lotion were provided. Bath tub tap was broken...bath tub was very very old.

Darcy Taylor

11 Apr 2026

I was extremely disappointed with this place from the moment we arrived. There are absolutely no accommodations for larger vehicles, which is unacceptable. We were told to park down the street in an area with no cameras and not even associated with the propert

Barbaranne Kelly

10 Apr 2026

I'm leaving this review in hopes of getting some kind of response, as the front desk does not answer the phone or the number given above is wrong. My husband and I arrived last night and our room hadn't been cleaned (bed was unmade), so the front desk staff fo

Stacy McLaughlin

10 Apr 2026

A business trip made perfect! Absolutely loved this hotel, but most importantly the people working. All were kind - I was in a group and was on a different level than the others and staff overheard me say I was sad about it and so they changed my room - I didn

Poohbear1974

9 Apr 2026

Love the location. Highly recommend for persons using greyhound transfers. Room was exceptionally clean. I liked that you have an option of smoking/not smoking rooms. I stayed there after missing my bus and the next morn had difficulty get back to the bus st

José Melendez

9 Apr 2026

Receptionist was arguing with what seemed to be the manager over not being paid while i stood there trying to check in... i ended up leaving and messaging them for a refund but i had no luck with that

Eli Prince

9 Apr 2026

This hotel is awesome, the breakfast is fantastic and it connects internally to the galleria mall which is loaded with high class stores. Never had a bad experience here, parking garage is free too. My #1 choice in Houston!

Nariyah Renée

8 Apr 2026

The lady at Front desk Mya have assisted me and she was so patient and nice and polite. If anybody was wondering how the front desk service was it was perfect. I definitely recommend this location. Maya gave me a affordable rate.

Jenn Politte

7 Apr 2026

Jennifer at the front desk always remembers us & gives us a friendly chat while checking us in. I really like how she remembers our preferences. It makes us feel appreciated & welcome. I was sad to find out that they're not offering to do housekeeping every da

Phil Marshall

7 Apr 2026

The shuttle service from the hotel was frustrated "getting to" by faulty phone service and "getting from" next day by bus mechanical problems. Had to taxi both ways for a hotel which advertises a free shuttle service to and from airport. ☹️
Also, no restaura

Johnny Lambert

6 Apr 2026

Staff was great, first and foremost!!! Parking was different, valet parking $58 per night 😳(unexpected), no microwave, breakfast items ran out very quickly, only 2 towels in the room, pillows were worn down, I’ve stayed at way better for the price!!! However t