Ce que les clients ont dit aujourd’hui

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Affichage de 432 sur 728 avis publiés · page 18 sur 31

Julia Washington

17 Aug 2025

I have mixed feelings about this location.

For the good stuff: I really love the staff and the fact that they made fresh chocolate chip cookies at the front desk for not only for them but for us too. So, I tried two of them and they taste really good. They ev

Cristian Trejo

6 Aug 2025

Booked this place because of the reviews. Once you open the door, I guarantee you will be amazed of how well maintained this place is. Room A/C is amazing, big tv, along with any channel you can think of, clean bathrooms, clean room, bed is super comfy, pillow

Conrad Feller

5 Aug 2025

Parking lot was empty when I arrived, which should have been my cue to leave. The receptionist said there’s no internet right now but her manager was aware of the situation - no internet was provided the entire stay. Pool and hot tub? Closed. Exercise room? Cl

Rebecca Garza

5 Aug 2025

Room smelled like dog pee as soon as we walked in, the pool was closed we had our kids who looked forward to swimming on our family vacation before they go back to school, we even packed extra clothes and stuff for them, and they couldn't be due to the pool be

A A

3 Aug 2025

The hotel was EXTREMELY NICE. I liked how everything was neat, organized and CLEAN! We needed to stay here after we had issues with our AC and RAQUEL was very PROFESSIONAL. Definitely will come again, she took great care of us. Thankyou RAQUEL for being so NI

laura mota

27 Jul 2025

In Houston for an Astro game. Our first time staying there and it was great. The first thing I noticed was the cleanliness of the hotel. From the lobby, hallways, breakfast area, elevators, exterior, and rooms, they were all super clean! The staff was extremel

Crystal Clear

27 Jul 2025

I love this place! The staff is friendly and welcoming, the rooms are spacious and gorgeous! I feel safe! And I know they have my back the entire time. It’s perfect for the price!

David Thaddeus

24 Jul 2025

On June 28, my keycard stopped working. After reprogramming it, I got in, but the deadbolt (which had been previously taped open) somehow activated while I was inside. I became trapped. I called the front desk repeatedly—no one answered.
As a 68-year-old archi

Jessica Ceba

18 Jul 2025

They have BED BUGS!! We got bitten by bed bugs there, I told staff and was moved to a new room but that room also had bed bugs blood stains on mattress. I got transferred to a third room and that room had bed bug mattress covers with rust and blood colored spe

Shamica Mason

16 Jul 2025

I booked this hotel through trivago and when we got there I realized that I needed to book an additional room because we needed another bed. It was me, my husband, my two sons, and my stepdaughter (my husband’s daughter) so we booked an additional room through

John Robinson

15 Jul 2025

After two nights/three days, this hotel was unable to provide key cards that could open my room. I consistently had to ask the front desk to open my room for me every time I arrived back at the hotel. I had a critically injured family member at the nearby hosp

Kimberly Sifuentes

10 Jul 2025

My husband and I recently have stayed couple weeks here and we both had such a pleasant experience. The room was clean, well-kept, and had everything we needed for a relaxing stay. Definitely recommend!

GQ Traveler

9 Jul 2025

This place is an absolute filthy hell hole. Public health needs to shut it down. If you plan to operate a lodging establishment, please deliver basics or don’t operate at all. You are failing to deliver a clean room. Maintenance and housekeeping appear to be

Markeese Thomas

5 Jul 2025

Very nice hotel!!! Clean rooms, quiet area!!! The lady at the front desk was sooo helpful! As well as the young man!!! On down to the housekeeping!! If I could rate 10xx I will recommend this place to anyone!!

Alayna N

1 Jul 2025

As a Marriott member, this was an extremely disappointing and unacceptable experience.

I was moved between three different rooms, all with serious issues:
Bugs crawling across kitchen counters
Dirty surfaces and leftover items
Deadbolts that did not work, lea

Maria Antônia Ribeiro

29 Jun 2025

The location is amazing, walkable to Galeria. The room was good, with a lot of
Space, however they could use some upgrading. Breakfast was the lower point, nearly absent some days, they do not refill even coffee. No bread .

Kristofer Harris

27 Jun 2025

This hotel looks decent on the outside but and the rooms are ok but they had me in one room that had bed bugs and moved me to another room that had dirty sheets. I wanted a refund and the management was arguing with me saying that there were no bed bugs, when

R. Luin Cox

25 Jun 2025

Very clean new property, comfortable room and bedding, room had microwave, standard size refrigerator, considerable kitchen cabinets and storage. The management was very accommodating and friendly, including standing outside at 2AM helping me, by phone, find t