Ce que les clients ont dit aujourd’hui

Dave Kirk

5 Aug 2026

Nice hotel in a safe area rooms are well equipped. Everything was neat and clean, and the staff were top-notch. Rose greeted me with a smile and assisted me through my check-in process and Jennifer was there to oversee and make sure everything went smoothly. G

Jacob Walker

5 Aug 2026

we had an absolutely WONDERFUL stay! hotel staff is incredibly friendly and accomodating!! the initial room they had us in didnt have a tv in the bedroom and they let me look at an entire floor of rooms until i found the one that suited us. 10/10 experience an

Shayon Grider

4 Aug 2026

Every single person we encounter during our stays are amazing.
This past week 7/27-8/2 was my 4th time this year staying here. We absolutely enjoy every bit of this property along with all that the surrounding area has to offer. The Bar the food is top notch

Jessica Jazmine Estridge

1 Aug 2026

We called ahead of time to confirm whether a deposit was required and were told that we did not need one. Based on that information, we traveled a long way to the property with our one-year-old and used the last of our money to book the room.

When we arrived,

Jacob Robin

31 Jul 2026

I had a great stay at the Crowne Plaza in Houston. The hotel was clean, modern, and very comfortable. The staff was friendly, professional, and made check-in and check-out quick and easy. The room was spacious, the bed was comfortable, and everything was well

Jose Marin

31 Jul 2026

This is an extraordinary hotel. Every member of the staff was warm, attentive, professional, and committed to being helpful. The level of hospitality was among the best I have experienced in a while (I have stayed at other five stars and this is among the best

Jeremy

31 Jul 2026

This place needs to be condemned. We checked in to a rank smelling room with human and dog fluids. I put a UV light on everything because the guy swore to us that they just cleaned the place. Here is a video using UV light to determine bodily fluids.

Kyle “EK” Warner

30 Jul 2026

I thought id always gone to a great hotel until that hotel didnt have rooms available for me. I was recommended to this place! I was floored at how calm and relaxing thos environment was. The workers love working here. I can just see in their interactions. Wha

Sarah Medina

30 Jul 2026

This has become one of our favorite hotels to stay at while in Houston. Convenient for shopping at the Galleria and close to good restaurants. The rooms are clean and bedding very nice.

Mili R

30 Jul 2026

We had an amazing stay from start to finish! Jerry went above and beyond to make us feel welcome and was incredibly helpful throughout our visit. Patrick, the bartender, was outstanding friendly, attentive, and made some of the best drinks. Their exceptional s

issam amare

27 Jul 2026

The entire experience was wonderful, and Mya took special care to ensure all our needs were met. I can't wait to come back to this hotel.

What hmmm

27 Jul 2026

One of worst hotel I have ever experienced, on my check in day on Thursday the worker Roderick on the front counter was very condescending when my card got declined which it had an error on the tap which he was very rude / sassy about it which I did not like a

Joy Lamb

27 Jul 2026

I reallllly enjoyed my week stay here at the hotel. Everyone was so nice and helpful. The bed 🛌 was so soft. The temperature in the room was nice and comfy 😌. Will I be back! O...most definitely if the Lord says the same ❤️.

Alan Bustamante

26 Jul 2026

The staff are very friendly and accommodating. The property checks all the right boxes, so my family and I always look forward to staying here. Special shout out to Rubi and Talena for their patience in helping me with a billing issue that turned out to be wit

Rosey Lau

26 Jul 2026

Lovely boutique hotel with a great variety of curated art pieces. Had a staycation here for our wedding anniversary along with our pet. The amenities were thoughtful and welcome gifts were included too! But the highlight was the incredibly kind staff! Thank yo

Peter Reilly

26 Jul 2026

No free breakfast 🥲

Our room had a permanent outlet/nightlight near the foot of one of the beds. The light was so bright that one of the pilots radioed and asked us to close the blinds. OK, maybe I’m exaggerating, but anyway the light was bright, so try to fi

Maryam Fereydoon

25 Jul 2026

I stayed at this hotel after a pipe burst in my house , and it turned out to be a wonderful experience during a stressful time. The hotel has been recently renovated and is beautifully designed with modern, comfortable furnishings. The room was exceptionally c

José Ricardo de Mello Brandão

25 Jul 2026

Next to Toyota Center and walking distance from the main Downtown thoroughfare. Filling breakfast, modern facilities, with a small outside pool and gym. It was perfect to me.

Sabiny Solis

24 Jul 2026

Booked for two nights cause of the location it was near the zoo and aquarium. We checked in late and left right away to celebrate my daughter birthday. Got back around 11pm and went to sleep. Woke up the next morning and found head lice on my glasses that were

Breanna Wilkerson

23 Jul 2026

5 STARS TO CARMEN!!!!! She is the lovely supervisor of housekeeping and was able to help me get my AC back up and running in the heat of Texas. Amazing staff and team, great hotel for work trips, they also have breakfast in the AM!

Tiffany Ladawn

23 Jul 2026

If every time I called a Westin and a Janaya answered… I’d book more. She was extremely pleasant. Traveling with a nursing baby and needed to confirm if my room had adequate storage for milk. She offered to store it with security. I also needed to check in ear

Kenneth Pilar

23 Jul 2026

I had a wonderful stay at Crowne Plaza. The hotel was clean, comfortable, and well-maintained, and the service exceeded my expectations.
A special thank you to Katherine, Amanda, and Humberto for their outstanding hospitality. They were warm, professional, att

Wesley A. Story

23 Jul 2026

Holiday Inn Express at City Centre in Houston hosted our family reunion. Everything was outstanding. Hotel management and staff took good care of us. Breakfast buffet was great and well maintained. The meeting and banquet rooms were also outstanding. Everyone

Janice Murray

21 Jul 2026

We had to stay because of a canceled flight. We were grateful that they had a restaurant because we were all tired and stressed. The rooms were really clean and nice. The restaurant was pricey, but the service and food was good.