Ce que les clients ont dit aujourd’hui

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Affichage de 504 sur 728 avis publiés · page 21 sur 31

Ant Linares

28 Oct 2024

This is the most atrocious hotel I have ever had the displeasure of staying in. I don't know where to even begin with this place. I'll start with the staff and I'm guessing owner of this property, they are all very awful people, extremely disrespectful and all

Veronica Pena

26 Oct 2024

This location is the worst location I have ever stay, the hotel looks like abandoned hospital from the 1960 (Do not believe in the property pictures!!!) you don’t feel safe in the area, a lot of drug addicts and homeless people at the property. I don’t underst

Whitney Jackson-Cates

25 Oct 2024

ALL of the staff is great. But Mark, Steven, and James are all INCREDIBLE! An unexpected situation that was initially a very inconvenient and chaotic time in my life, was met with supreme communication, professionalism, accommodation, and understanding. My exp

mimi johnson

11 Oct 2024

I stayed here for almost a month paying $90/night and never missed a payment! I may have been LATE about 4 TIMES but never missed a payment. The moment I missed a payment or wasn’t able to pay the owner was very very very rude towards me. I was able to stay

Elise M Bass

3 Oct 2024

We checked in late last evening, (10/2) the young lady at the desk was very kind and she saw my husband is a diamond member with Wyndham and told us a late checkout was absolutely ok. Well this morning the young lady at the front desk was being rude and short

Ernest Walton III (Mr. Batman Sr)

24 Sep 2024

Provide no SOAP! I couldnt believe it!!! Its messed up!! I was having fun and need to take shower afterwards but i couldnt without no SOAP! So what kind of service is that?

Joshua Poulsen

19 Sep 2024

Disappointing Stay at Sure Stay Plus Best Western Houston

I recently stayed at the Sure Stay Plus Best Western Houston in the Medical Center, and unfortunately, my experience was far from satisfactory. The rooms were **horrible**—small, with peeling paint and

Darlene Peaks

18 Sep 2024

The room was clean enough. The elevator had a smell. The overhead entry light was burned out, the internet was not working, the remote only channeled up…buttons did not work. Commode was very low. Stay was for early morning hospital appt @5:30 am. It was conve

shanteil brown

9 Sep 2024

My experience there was fabulous!! The services there were very nice, and they take care of things for your needs. Housekeeping workers are nice and respectful! They does work very hard there. There's a lady that work in the front office her name is Ms. Ana an

Nail Plug

29 Aug 2024

Very rude. Actually threw my driver license back at me bc I decided not to get the room since he didn’t have a 2 bed room available. This happened in April.

I recently needed a quick hotel near my home. I gave it another try thinking maybe it was just a bad d

Arthur Walton

26 Aug 2024

Do not stay here if you have any other option. I made the mistake of quickly booking here, thinking it would be an ok hotel because it was in the same price range as other hotels in the area. I was very wrong, this hotel has a sever mold problem. Read some of

robin carter

4 Aug 2024

Ac out due to Beryl for the 2nd time breaking in 2wks, Both my pets had to be taken to the vet sedated iv fluids medicated. Also had to get my Family out of the heat after 4 days of no ac on the 2nd round of everything breaking house was over 100. I needed a p

Picky Eater

29 Jul 2024

Room smells like a gym full of sweaty men, very outdated. Please read the other 1 Star first before making a reservation. They are all accurate. I wish i read them but i didn't make the reservation. AC loud. Breakfast options very limited. The last night

Holliann I

25 Jul 2024

This is my third stay. The hotel is older, and does need and upgrade. However it's clean, safe, and the staff is very friendly. It's convenience to the Medical Center can't be overlooked. If you need a decent place to stay while getting treatment or visiting a

Maria West

8 Jul 2024

The front desk staff was very friendly, professional, and helpful. We were glad for the underground parking. The grab and go breakfast was very good.
The mattress in our second room was very soft, as if it was past its usefulness, and the rooms are somewhat da

Veronica Huerta

7 Jul 2024

If zero stars could be given I would. The overall stay was horrible. Room was dirt, the bath tube water did not drain, and the bed sheets had holes. There was a weird smell in the lobby and room. We checked out after 1 night and find another place to stay. Hot

maritina mangold

5 Jul 2024

Can’t give the room 5 stars because you can tell it’s very dated and needs an upgrade. However, it was nicely spaced and comfortable for 5 people.
Although the employees were very kind, I highly disliked that the hotel didn’t offer any water for the guests. Be

Kay

28 Jun 2024

We had a very lengthy stay here and experienced a whole array of service experiences. Upon check in, I was informed that city workers had hit a water line and shut down all water access to the neighborhood. Water was expected to be out potentially even until t