Ce que les clients ont dit aujourd’hui

Andrea Dea

21 Jul 2026

The guy at the front desk coordinating shuttles has no idea what reality we live in. I asked him where to go and what time the shuttle comes. He said door A1115 and told me to just wait - had to call 3 times and still waited 30+ minutes. Had to confirm each ti

Kandice Deavers

21 Jul 2026

Absolutely horrible. Told me upon check in bar was open til midnight and food was served until 10pm. Food part was correct. Bar nope closed at 11pm when they ran out of all domestic beers. None of my TVs in my room worked. Rooms are old and outdated. Beds are

ملک توصیف ملک

20 Jul 2026

Very nice and amazing service and clean room and the bathroom nice

Miguel Toj

19 Jul 2026

Booked through dayuse. When I arrived they were pushing me to cancel my reservation and they would "honor the price" plus a discount. They made a big hassle of it... Eventually I asked what the discount was and it was like 3 bucks... I was pretty annoyed, aske

Emmely Contreras

18 Jul 2026

Smelled like smoke and no soap in the bathrooms. Very shady people around.

Stefano Albano

18 Jul 2026

Veruska and Katherine and all the staff were very kind. As always. I've been coming to this hotel for 6 years now at least 6 times a year and everything is always excellent. The food of the restaurant, the bar and the reception are always ready to satisfy all

Briggette Mccord

18 Jul 2026

We stayed there for about 22 days. We are truck drivers and we had something go on and we had a great experience there. Everybody was friendly. We had no problems. It was a very comfortable stay .staff was wonderful. Breakfast was wonderful overall day I would

Roeana Hernandez

18 Jul 2026

The room was very nice, except the bed mattress needs an update. No microwave in my room, you have to use the shared one in the lobby. Very inconvenient for a 4 star hotel. Free parking available and they do provide valet parking too. Shower was great and wate

jeni eaves

17 Jul 2026

I can't thank the team at Reside Hotel enough for the outstanding accommodations they provided to my clients during our corporate event in March 2026.

As the Corporate Travel Organizer with On Que Travel, working with General Manager Margaret Smart made my jo

Chenxu Yuan

17 Jul 2026

Stayed here one night for a business trip. While using the bathroom, I pulled a tissue from the tissue box — and a cockroach came out with it. Given where it was, this wasn't a one-off sighting; it had clearly been living inside the tissue box, which means hou

Ernesto Escasena

17 Jul 2026

Great place. Nice quality rooms, clean, and well organized. If I come back to Houston, I will choose this nice place for sure.

Cecilia Salinas

17 Jul 2026

Great customer service at breakfast this morning! Brenda was incredibly friendly, welcoming, and attentive. She made everyone feel at home and started the day with a smile. Thank you for the wonderful hospitality!

Watery Fuego

14 Jul 2026

I love this place and frequent it almost daily. Lots to choose from.

Kevin

13 Jul 2026

Rooms are clean, just had a noisy neighbors which I complained to the staff about, which the staff was kind enough to call on my behalf to tell them to quiet down (quiet hours after 9pm). We had adjoining doors and there was a substantial gap under the door so

Natasha Haskins

11 Jul 2026

I accidentally left a bag in the restroom drawer and less than 24 hrs later contacted them. The cleaning crew kept the bag apparently bc after awaiting 3 follow up calls that never happened, on my 4th call they said no one turned anything in. Thats shady busin

Derek Williams

10 Jul 2026

Great Hotel & Living experience I even landed a job for myself for when I leave.

Jodie Edmond

9 Jul 2026

Nice boutique hotel in downtown Houston. Love that it has free on-site parking garage. Only downside is there is no onsite hotel restaurant/bar. But there are plenty of places within walking distance.

Casey Vidaurri

9 Jul 2026

The best thing about this hotel was the location, the worst thing about this hotel was the location. We needed something close to the airport due to the distance we live from the airport and the early morning flight my company booked for me. The downside is

Chelsea Avina

9 Jul 2026

⭐⭐⭐⭐⭐

Chef Damien made our experience absolutely amazing! Every dish was outstanding. The steak nachos were packed with flavor and the perfect way to start our meal. The bang bang shrimp was crispy, fresh, and had an incredible sauce. The fettuccine Alfredo w

Kelly Velazquez

9 Jul 2026

Worst service ever, lady in the front was, rude and disrespectful. This lady does not belong working at the front desk or doing anything with customer service. She is nasty to others was rude to me and other people that were there for service. I would not re

L'Shawn Phillips

9 Jul 2026

I typically stay in one or two locations, I've found this location and property to be a great opt for its location cleanness, rooms and pool.
More importantly, the staff really makes this property Incredibly inviting.

I've meet/staff at all different times a

Nancy

8 Jul 2026

This place is nasty.
First, there was a giant wet spot on the floor, staff was notified, they just came and laid out some towels. When we were about to go bed we saw what appeared to be blood and pubic hair on the sheets. I was finally moved to a different roo

Increase Glory

8 Jul 2026

It took me this long to give this review because I was very devasteted when it happened. My check in was on 5/2025(Friday) for two rooms. We were there for three days. On the next day Saturday,we went out that morning for a Church conference and we came back