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Affichage de 216 sur 728 avis publiés · page 9 sur 31
Samantha Anderson
3 May 2026
Service was EXCEPTIONAL. We stayed for our Robotics Worlds tournament and stayed for 3 nights! Tyler helped us with every challenge we had with our booking and went above and beyond! Roderick also was at the desk for most of our stay and such a pleasure to ser
David Zuck
1 May 2026
Great stay at the Westin. Easy access to the mall. Room was clean with really comfortable beds. Staff was great. Definitely going to stay here again.
David
1 May 2026
What a terrible experience, I had to create a gmail account just to leave a review! I arrived with my wife and daughter and met with the receptionist Nicole. She reeked of marijuana. It was so strong I told my wife and daughter to wait on the other side of the
Sebastian Lopez Saavedra
30 Apr 2026
Stayed 7 nights at Tru by Hilton. Overall, the stay was okay, but I had several frustrating issues. First, the reservation price didn’t match the final amount charged, which was disappointing. Second, I was charged twice at checkout, and due to currency exchan
Tatyana Haynes
29 Apr 2026
After reading reviews I almost canceled our reservation and I am so glad I didn't. We were here for dance convention. Amazing location. It is connected to the mall directly. It was very convenient for food court. We parked at brown garage for free! Just know
J B
29 Apr 2026
Stayed here for a short trip and overall it was a decent experience. The room was clean when I checked in, so no issues with housekeeping. The bed was a bit firm for my preference, so not the most comfortable night of sleep.
There were a few maintenance items
Ethan
29 Apr 2026
Not too sure what the negative reviews are about. Airport shuttle came within 15 minutes. I almost missed it and the driver even called me to ensure I got on. Jasmine at the desk was phenomenal assisting with my check-in. Comfortable and clean beds. The price
Korin A.
28 Apr 2026
Instant comfort the second you walk in—every genre, every show delivers.
Jeff
28 Apr 2026
Asma at the front desk was very warm, professional, and helpful.
She made the check-in process smooth and provided excellent customer service. I truly appreciate her kindness and assistance during my stay.
This is the second year she has helped with check-ins
Lindsay Gurley
28 Apr 2026
We had a fantastic stay. The room (in the tower) was quiet, large, and peaceful. The staff was top-notch, we appreciated their warm welcome to us but especially to our little 2.5 year old boy. We would definitely stay there again. The pillows were so fluffy, a
Bullseye Lawn & Snow Solutions
28 Apr 2026
Its a $50 dollar a night hotel room. The room was small. The tv was insanely small. The remote battery cover was missing and the fix was tape. Window curtains or old and cracked. Half the bulbs in the room were burnt out. The second outlet beside the bed was c
Petina Hardin
28 Apr 2026
PALACE INN IS A GREAT PLACE TO GO TO. THE LADYIN THE OFFICE IS SO SWEET. THE ROOM SERVICE IS GOOD AND THE ROOMS ARE COOL. I WILL RECOMMEND IF YOU QRE LOOKING FOR SOMEWHERE SAFE AND NICE. YOU WILL LIKE IT.
Amy
27 Apr 2026
This place is DISGUSTING! If you enjoy sleeping on cum stained sheets on a bed that sits next to bugs and pubic hair on the floor, then this is your place. I emailed them and they stated they have a no reimbursement policy which is wild because they also have
Vanessa Clemons
27 Apr 2026
Check in was great, Tarik gives amazing customer service. However, the room was not great. Our AC had issues keeping the room cool and when maintenance stopped by they couldn't really give a good answer as to why and the biggest issue was finding a dirty sock
David Joseph
24 Apr 2026
We stayed at this hotel in mid April during a two night stay in Houston from NYC to visit friends and family . We booked the Traditional Room, 1 King Bed with Sofa Bed in late January through American Express travel and received a $100 statement credit as part
Blanche Knight
24 Apr 2026
Located near all of the art houses, it's nice to be able to walk to the theaters that we want to go to the room is spacious.The amenities are generous and the staff is wonderful.
Caroline Murawski
24 Apr 2026
Staff is awesome 😎👍
Bryan Ramirez
23 Apr 2026
Best hotel I've stayed at. Great price through the Sams Club App. Very clean, comfy, and safe. The AC in the room is amazing. No ugly smells like other hotels I've stayed at. I felt safe at night because of the night time security. You need a parking pass
Jose Berlanga
23 Apr 2026
My stay was great made me feel at home , thank you Noelia at front desk :) and all the woman from housekeeping for treating us so well
Maguyver Awesome
22 Apr 2026
No hot water....no customer service
lalique B
21 Apr 2026
Room service and the pool service was what gave this 3 stars. It wasn't just the fact that none of them in room service could speak English but that they were rude when you tried to speak with them to tell them something about the room. Certain things weren't
Amanda Falley
21 Apr 2026
We stayed here recently with a group of six, and unfortunately the experience wasn’t great. When we arrived, our room only had two towels. When we asked the front desk for more, the woman working was noticeably rude and only gave us two additional towels; whic
Violet Omiatek
20 Apr 2026
This was a very clean hotel but not happy with the service and communication. I booked the hotel intentionally for a shuttle from the airport to save money on uber and the shuttle is not longer in service. The hotel would not give me any complementary service
Mayuri Rataul
20 Apr 2026
Very friendly staff. I didn’t use the room long only to sleep at night and shower, it was comfortable. The outdoor space was great for our dance team to practice and they were very accommodating to let us use it however we needed!