Oceans Behavioral Hospital — Katy

MH

Monett Hood Local Guide

5 Aug 2026

They communication between nurses responding is absolutely horrible, I’ve been trying to reach the nurses station for days and I left several voicemails, NOT one call back, this is a serious issue that I see from other reviews going back for months and even YEARS, this is a active issue that is continuing, this need to be investigated as to Why this issue is still ongoing. This is Unacceptable, people got love ones in there and not one responding representative returned a phone call as of August 3, 2026. Unacceptable.

MP

MARY PERALEZ Local Guide

12 Jul 2026

The WORST FACILITY my son has ever been to. I will file a complaint with Medicare.Spoke to Brittany supervisor she did nothing. All they want is Insurance money. Why would they send a patient home with possession of medications when they are aware the patient is SUICIDAL. They need be be shut down and fined.

NR

nancy ross Local Guide

5 Jun 2026

Dr. Zaidi - Zero stars.
No excuse for not returning calls while they have custody of your loved one. Insufficient communication and 20 minutes being bounced around, to no avail.
I wish I'd known then what I know now.
Google "Texas's overuse of psych meds on elderly." It's a thing. Depakote, Risperidone, Remeron... All of them have side effects.
If you are next of kin, you CAN object to this stuff.
My mom had dementia. Nursing hm sent her here to "eval." She walked away with all sorts of anti-schizophrenic, bipolar meds. Was a zombie. Lost the ability to communicate. I'm the evening she would be so medicated that she would shake with tremors. Nursing home would not recognize my refusal of the meds. Ombudsman said I was trying to withhold medication.
Ffwd a month-mom broke a hip and meds were suspended but testarted. A few weeks later, another surgery where she was taken off meds. She began speaking, again... intelligently. Took an act of congress to get the psych meds removed.
I would never let my loved one go thru psych meds again. Nobody tells you about the adverse reactions. Research "Akathisia."

FG

Felicia Gardner

7 May 2026

If I can give zero stars I would. Please do NOT send your loved ones to this hospital. They will not tell you where they discharge your love one to. My 77 year old mother was there for a month and they were suppose to find her a group home to go to. The discharge nurse Celeste will not return my phone calls and the director Steven will not return my phone calls. I have left them voicemails after voicemails trying to find out where they discharged my elderly mother at. When Celeste finally answered her phone and I told her who i was, she laughed and said I needed to speak to Medical records. I have left voicemails with medical records to call me and nobody returns phone calls. One nurse said Good Luck finding your mother.

AC

Auboni Cordolino Local Guide

5 May 2026

Unfortunately at this point, I honestly feel like they are holding our family member hostage when we have already requested a safe transport to another hospital that our family member can actually heal in a safer environment. When we call and give give them all the information we need, they say they're going to go do it.. and then they don't. We just confirmed today they said they faxed over the file to the new hosptial but then when we call back, we get a different story that they were discussing the case with the team. Our family member does not feel safe to transfer to a different hospital and at Ocean's due to all the screaming and fighting at night and there are no activities. We've been advocating since last week to get him out of there and still no movement at all. Thank goodness HCA has been patient with us as we've been trying to push for somebody to take action to send over the orders. Im adjusting my review because I did get a call tonight..which I sincerely do appreciate. I hope they stick to their word tommow. Will follow up with an update. But until the paperwork is sent over to HCA, and a decision is made... I will keep this review up.

SJ

Sannette Jimenez

31 Mar 2026

The owner should be ashamed of himself with all these bad reviews he needs to get rid of all the people that don't care to help the patients or close it down, even down here in Victoria we hear all the negative comments. I have a question is the owner only concerned about getting paid because it sure as hell seems like he doesn't give a damn.

LJ

Laura Johnson

13 Mar 2026

DO NOT come to this hospital! After 1 week my 90 year old confused mother was discharged without the staff informing the family. I only spoke to her psychiatrist once and he told me she would be there 10-14 days. Communication from the nursing staff was difficult at best with very minimal information. I can not get in touch with anyone to find out why and how this happened. I have never had such a poor experience with a healthcare facility asi have with Oceans. I would give zero stars but you have to choose at least one to post.

TD

Tiny DragonGirl

20 Feb 2026

The staff at this location has not been forthcoming with proper information about visitation rules. I was lied to about wheelchair accessibility and who all is allowed to visit patients within their care. Either they need new staff or they need to take a deep look at their employees and their action while they work. This many one star reviews? The owner of this location needs to take a serious look into what is going here.

N(

NeroSurvives (NeroIsNotAYouTuber) Local Guide

14 Feb 2026

Oceans Behavioral Hospital in Katy has been one of the most disturbing healthcare experiences I have ever witnessed.

The staff operates with shocking inconsistency. One employee will tell you one set of “rules,” and another will contradict it entirely when it’s time to visit or advocate for your loved one. There is no clarity, no accountability, and no professionalism. It genuinely feels like policies are made up as they go.

Families are already under immense stress when a loved one is placed in a behavioral facility. Instead of receiving compassion and transparency, we are met with rudeness, dismissiveness, and an alarming lack of coordination among staff.

After speaking with other families in the waiting area, it is clear these concerns are not isolated. Multiple visitors have shared similar frustrations regarding communication and the way patients are handled.

Public records show this facility has faced investigations and legal scrutiny. That alone should make leadership pause and reflect but from what I experienced, nothing seems to have improved.

Behavioral health patients are among the most vulnerable individuals in our healthcare system. They deserve dignity, structure, safety, and competent care not chaos and indifference.

This facility needs serious oversight and accountability. Families should think very carefully before entrusting their loved ones here.

KC

Kaelee Carley

20 Dec 2025

My father was UNKNOWINGLY transferred here from skilled nursing. Have NOT been able to get ahold of a SINGLE person in regards to my dad for an entire week. Finally gave up and will be showing up in person.