Oceans Behavioral Hospital — Katy

XB

Xindi Benavente

23 Nov 2025

My dad was sent to Oceans to ease the “onboarding” and transition process between home and the memory care center. The clinical staff were helpful, performed necessary medical adjustments to his prescription, to control anxiety & depression related to Alzheimer’s disease.

However, the patient hygiene care staff were completely off the rails. Dad was bathed 1 time for the 14 day stay, never shaved, his clothes were never washed. He developed a rash due to the lack of care in hygiene. On the transition day back to the memory care center, he was sent in previously“wet soiled” clothing back to the memory care center.

I tried to reach out to the Patient care manager to provide feedback & improvement ideas, my text & phone call was never returned.

If you are sending your love ones to Oceans, they do have the clinical capabilities, but family members need to be on top of the staffs for patient care.

LB

Laurel Brown

15 Sep 2025

The therapist there are wonderful Kathy Taj Liz excellent! Maria the receptionist and Anthony the director horrible Don't know how to desl with the clients. Bathroom stay dirty. Will only return if Maria and Anthony no longer were employed there.