AAA Houston Insurance and Member Services

Business Services Houston ace.aaa.com

Meh · 20 ratings
Not yet claimed Claim now → Houston, US On Wowpilot since Oct 2026

What reviewers mention

helpful staff 19 idp 6 auto insurance 4 member discount 2 passport photos 2 bill 2 stars 2 pay 2 checking 2

Services · 37

Auto insuranceGeneral liability insuranceLife insuranceBattery ServiceCard ManageCondo InsuranceDriver EducationEmergency Fuel DeliveryEmergency Roadside ServiceEmergency ServicesEscorted ToursFinancial ServicesGroup ToursGroup Travel

Show all 37 services

Guided ToursHome Insurance InsuranceId Theft ProtectionIdentity Theft ProtectionInsurance ProtectiveInternational TravelLocksmith ServicesMexico InsuranceNotary ServicesOnline ServicesPersonal Umbrella InsuranceRegistration ServicesRenters InsuranceRoadside AssistanceRoadside Assistance CoversRoof MaintenanceSafety ProgramsTravel Accident InsuranceTravel DiscountsTravel Insurance InsuranceTravel PlanningUmbrella & Excess LiabilityVacation Planning

Highlights

Wheelchair accessible entrance Wheelchair accessible parking

MM

Michael McGuire Local Guide

9 Aug 2026

Went to apply for my TSA travelers number, it was quick and easy and the agent was very helpful and polite!

Share
Report this rating
BG

Bill Goudeket

25 Jul 2026

Great service. Extremely friendly and helpful!

Share
Report this rating
MM

Mubina Meghji Local Guide

4 Jul 2026

Kim Williams helped us. She was efficient, warm, considerate and so poised. We had a wonderful experience and got everything we needed!

Share
Report this rating
FK

Flo Kennendy Local Guide

17 May 2026

They won't sell you auto insurance without a Tripple A membership

Share
Report this rating
DS

Darrell Smith Local Guide

23 Apr 2026

Joyce Hooks did a great job creating my first ever TripTik. It didn't take long and it is exactly what I wanted. She also gave me a handful of maps to cover our long road trip. Joyce was very helpful and a pleasure to work with. My father used TripTiks for over 50 years. My youngest brother did too. I sure wish I had used them sooner!

Share
Report this rating
EG

Elizabeth G Local Guide

27 Mar 2026

I had an amazing customer service experience from beginning to end thanks to Miss Joyce. She helped me get an IDP. She was respectful, kind and so helpful.

Share
Report this rating
AO

Amelia O Local Guide

17 Feb 2026

We got got FROM BEHIND, we have pictures of the other car that already had a broken bumper held together by rope and we have never been in an accident that has been our fault, EVER. Yet AAA is trying to make us pay for the other car's already broken car! SCAMMERS!

Report this rating
PB

Prasad Ballingam Local Guide

28 Jan 2026

Courteous & fast service. Came for IDP and they have passport photos option inside, you don't need bring with you if you don't have. And if you are member (classic) you pay 10 for photo and 20 for IDP. They even offered coffee while waiting. Was in and out in 10 mins.

Share
Report this rating
TO

Tanya O Local Guide

6 Oct 2025

It is IMPOSSIBLE to get the phone's AI to connect you to the LOCAL office you are calling. It keeps connecting to the NATIONAL number. Why provide a local number of you can't talk to local people

Report this rating
NC

Nick Charles

18 Sep 2025

Just found out these clowns were changing me for a policy l asked then to stop the end of August, and they didn't stop the billing till November. Keep away from these crooks

Report this rating

Compare 115 insurance agencies in Houston, ranked by rating and number of reviews.

Best Insurance Agencies in Houston →