Goosehead Insurance - Jacob Creadeur

Business Services Sugar Land goosehead.com

Great · 77 ratings
Not yet claimed Claim now → Sugar Land, US On Wowpilot since Oct 2026

What reviewers mention

responsiveness 2 auto insurance 2 money 2

Highlights

Wheelchair accessible entrance Wheelchair accessible parking

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FRANCO VILLARREAL

1 Oct 2026

Luis provided outstanding customer service and attention to detail. I will return to get his assistance on rental properties.

Thanks Luis!

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NM

Nilda Meza

7 Sep 2026

Reply from Goosehead Insurance - Jacob Creadeur business 13 Sep 2026

Thank you for rating Goosehead Insurance 5 stars! We’re delighted to know that our team was able to meet your expectations. We appreciate the trust you place in us and are here to help whenever you need it!

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MB

Michael Brennan

4 Sep 2026

Reply from Goosehead Insurance - Jacob Creadeur business 13 Sep 2026

Your experience is important to us, and we’re sorry that we didn’t meet your expectations this time. At Goosehead Insurance, we are dedicated to continuously improving our services. Please reach out at [email protected] so we can discuss your experience and find ways to assist you better.

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EJ

Emilio Jaramillo Local Guide

14 Aug 2026

When I needed insurance Presley gave me a great price on insurance and was very helpful

Reply from Goosehead Insurance - Jacob Creadeur business 4 Sep 2026

We’re so grateful for your 5-star review! Your satisfaction tells us we’re doing things right, and we’re committed to keeping it that way.

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RT

Ryan Thackston

3 Aug 2026

Easygoing to talk to and got a better car insurance price set up

Reply from Goosehead Insurance - Jacob Creadeur business 4 Aug 2026

Thank you for your 5-star review! We’re thrilled to know that our service met your expectations. Your trust and satisfaction mean the world to us.

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BL

Brooke Lopez

30 Jul 2026

Jessica Flores honestly helped me and my family get a darn good rate on flood & mortgage insurance. And Michelle Flores helped me get auto & commercial insurance on my personal & work vehicle.
Everyone I used before would say give me about 2 days, Not the Flores women! They are on it IMMEDIATELY. And that’s the kind of service I LOVE! Highly recommend them! They answer all questions making it easy to talk to them which is hard for me with a 1yr old.

Reply from Goosehead Insurance - Jacob Creadeur business 4 Aug 2026

We appreciate your 5-star review and your trust in Goosehead Insurance! Knowing that you’re pleased with our service inspires us to continue delivering the best.

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RH

Robert Herrera

16 Jul 2026

Michelle was Awesome! She is always very responsive and helpful and I’m sure she learned from the best!

Reply from Goosehead Insurance - Jacob Creadeur business 4 Aug 2026

We’re so thankful for your 5-star rating! Our team is dedicated to making every client feel valued and supported. Thank you for your kind words!

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RS

Robert Sawyer

16 Jul 2026

I don’t like changing insurance companies. Ashley made the process seamless and understandable. She even contacted me on my terms (I work a ton). Furthermore, this was my first time purchasing homeowners insurance and she walked me through my coverages and made sure my home was protected without taking a sledgehammer to my bank account. Couldn’t recommend her (and Goosehead) enough!

Reply from Goosehead Insurance - Jacob Creadeur business 4 Aug 2026

Your 5-star review is greatly appreciated! We’re so glad you felt well supported. Don’t hesitate to reach out for anything you need in the future!

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RH

Rick Hames Local Guide

13 Jul 2026

Ashley was thorough, familiar with market conditions in Montgomery, Texas, a true delight with whom I place completes confidence that she was working in my best interests! Thanks Ashley- you are the best!

Reply from Goosehead Insurance - Jacob Creadeur business 4 Aug 2026

Your 5-star review is greatly appreciated! We’re so glad you felt well supported. Don’t hesitate to reach out for anything you need in the future!

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ZZ

Zhao Zhang Local Guide

18 Jun 2026

In the process of buying a new house, and found out that I was way overpaying on my auto insurance. Yet, every time when it comes to renewal I ask Jay to reshop my insurance and he always tell me that what I have is currently the best.

Yet, the corporate Goosehead agent that was referred to me by my home lender said that I'm paying nearly double and switching from what Jay has me with Progressive to Liberty Mutual with actually slight more coverage is went from $9200 to $5800. Even the corporate Goosehead agent said this happens a lot with Agency Owner. They just take the money as they already have the business/commission and just not look out for your best interest.

I knew my spidey sense was tingling for a reason as I was always a little unsatisfied with even his responsiveness. Do not recommend.

Reply from Goosehead Insurance - Jacob Creadeur business 4 Jul 2026

Thank you, Zhao, for taking the time to share your experience with us. We truly appreciate your feedback and are sorry to hear about your concerns. It's important to us that our clients feel confident and satisfied with their insurance choices. Someone from our local team will be contacting you soon to help resolve your issue.

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