Houston Methodist Research Institute

IS

Islam Shakirov Local Guide

26 May 2026

I had a great experience at Houston Methodist Emergency Care Center in Sienna. The staff was professional, kind, and attentive from the moment I walked in. The wait time was reasonable, the facility was clean and well-organized, and everyone made sure I was comfortable and informed throughout the visit. I really appreciated the level of care and the compassion shown by the entire team. I would definitely recommend this location to anyone needing prompt, quality medical care.

CB

Cameron Box Local Guide

24 May 2026

From the Labor & Delivery team to the ICU doctors and nurses, my family will be forever grateful to Houston Methodist Clear Lake.

What began as one of the happiest moments of our lives—the birth of our daughter, Isabella—quickly became the scariest experience we have ever faced when my wife developed serious complications. In those moments of fear and uncertainty, the professionalism, skill, urgency, and compassion shown by every member of the team truly saved my wife’s life.

The Labor & Delivery nurses and doctors were exceptional, and the ICU nurses and physicians continued that same extraordinary level of care during an incredibly difficult and emotional time. Beyond the medical care, they supported us as people and as a family.

Because of them, my daughter Isabella is here, my wife is here, and our family gets to move forward together. That is a gift I will never take for granted.

To everyone at Houston Methodist Clear Lake: thank you for your dedication, compassion, and professionalism. You made an unforgettable impact on our family, and I will carry that gratitude with me forever.

Forever grateful,
A husband, father, and thankful family

MM

Maria Magdalena Cardenas Local Guide

23 May 2026

Every one was soo nice and compassionate especially nurse Felicia … thank you for y’all’s care and bed side manner. Never have I had a kidney stone but I difently recommend yall for quick care .

RG

Ricky G Local Guide

22 May 2026

Have patience for your patients. 2nd floor receptionist was so rude. Everyone else was good. But the fact you start with someone tapping their foot aggressively and being a diva is inacceptable.

SM

Sarah Mathis

22 May 2026

Completely disappointed with the Emergency Department. The nurses were very helpful and extremely nice and friendly. The doctor was very nice but evidently didn't have a clue of how to help me or what test to perform. I went in with extreme diarrhea and l came home just as sick as when I went in. I received about 1/4 of the IV so I was still dehydrated and he wanted to give me Sofran which is for nausea and I wasn't nauseated, I had diarrhea. The Dr. didn't give me anything for that and I was still dehydrated when I was released. A waste of time to go there and I came home with bruises all over my arms because one of the nurses didn't know how to draw blood.
didn't know how to draw blood. Terrible experience.

JS

Jeff Stewart Local Guide

21 May 2026

This was the most pleasant and attentive ER visit we've ever had in 50 yrs. We realize we were there at odd hours (midnight - 2pm) but nonetheless, we were taken immediately to an intake room by a very polite, smiling, caring aid He was a delight. He took all of my husband's information and we were moved into a room with a bed where all tests were taken, and the primary nurse, William, was full of energy, happiness, and was such a pleasant character. He was "on the ball" and wasted no time doing his job. Dr. Quach was very assiduous. Remarkable staff, all of them!

AD

Amy Del Re Local Guide

19 May 2026

From start to finish I do not recommend this facility.
If you need emergency care visit HCA Clear Lake.

MW

Mary Wacey

18 May 2026

I have, been to the Methodist Clear Lake ED several times and have had several procedures there, as well. I have even been admitted for a couple of recent illnesses. I have always been treated with respect and real concern for my health. I feel very safe there and have confidence that I have had the best care. I try to stay within the Methodist system for all my health needs.

AH

Annykeysa Holloway Local Guide

18 May 2026

I am beyond disappointed with this emergency room. Today, my 78 year old mother took my son in for care and simply asked the receptionist what the copay would be under my insurance. She was told they couldn’t tell her the cost, which was completely untrue.

When I insisted on speaking directly with the receptionist myself, suddenly she was able to verify the copay within minutes and it was then that she asked for the insurance information. Unfortunately, by then it was already too late because my son was already being seen by the doctor. This deceptive practice left me stuck with a $1,000 copay that could have easily been disclosed beforehand.
It is unacceptable and honestly shameful to mislead an elderly woman over a basic insurance question that apparently only took five minutes to answer once I pushed the issue. Patients deserve transparency before treatment begins, especially when costs are this significant.. This practice feels intentionally deceptive, poorly managed, and completely lacking in compassion or professionalism.
My advice is to strongly caution others to ask every possible financial question upfront and not trust what the front desk initially tells you. I would not recommend this facility to anyone who expects honesty and upfront communication.

NM

Noe Martinez Local Guide

17 May 2026

staff was great treated with respect when i call for something,
they came in check what i needed.
GREAT HOSPITAL