Brought my daughter in for what turned out to be pneumonia. We were treated with nothing but respect and overwhelming hospitality. Chad was awesome and had my daughter smiling and giggling in no time. He also brought her a gift bag to make our longer stay more enjoyable for her. Overall great experience, hospitality, and staffed with people who care.
Reply from Patients Emergency Room & Hospital business4 Oct 2024
Thank you for the kind review!! We hope she is feeling better! 💕💕💕
This is the second time I took my daughter to Patients ER. Everyone was very polite and showed compassion. The nurse practitioner and doctor were both very informative about the diagnostic tests that were done before they performed them. The radiologist named Val was kind and made my daughter feel very comfortable. Nurse Ed was awesome! My daughter had to get an IV and he explained the entire process and answered all of her questions. She enjoyed that very much. The professionalism, empathy, and service was a 10/10. Thank you all for going above and beyond by providing services with compassion, it truly makes a difference!
Reply from Patients Emergency Room & Hospital business4 Oct 2024
Thank you so much for your kind words!! We hope your daughter is feeling better!
Very clean ER with friendly staff. I highly recommend this place. While being here I felt comfortable and properly cared for. There was coffee, drinks and snacks in the lobby area and the set up was very nice. Registering was quick and easy.
Reply from Patients Emergency Room & Hospital business4 Oct 2023
We have visited this facility about 4 times in the past year. And with every visit we have been very impressed with its cleanliness. From the spacious waiting room, to the fully stocked snack bar/coffee station and everything in between to make the waiting more pleasurable.
On this last visit we were taken care of by three individuals. Two of their names escape me but if you pulled up my file you’d see who those people are. The nurse practitioner was very nice to deal with and answered all of our questions. The other nurse or employee who took me to get my cat scan was super nice and just great a her job. Made me feel safe and secured and was very aware of my discomfort in dealing with this kidney stone. Then there was Dana who was my nurse. She was a blessing to have in my room. Very kind. Tried and succeeded to lift my spirits by timely jokes and really made me feel like she genuinely cared about me.
I will continue to drive out of my way and pass several emergency centers to get to this one.
Reply from Patients Emergency Room & Hospital business4 Oct 2021
FROM WALKING IN A EMERGENCY ROOM LIKE THIS I KNEW IT WAS GOING TO BE A GREAT VISIT. NEVER HAVE I EVER BEEN TREATED LIKE THIS IN A ER. THE STAFF VERY FRIENDLY, I RECOMMEND THIS PLACE. THEY NEED 100 STARS.
Reply from Patients Emergency Room & Hospital business4 Oct 2020
