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Nancy Kaufman

18 Sep 2025

What was the purpose of this scheduled call? Rochelle is great but I arranged my day around her call - so that we could schedule an insurance call in Oct?

Reply from Phil-Am Insurance business 4 Oct 2025

Hi Nancy—thank you for the candid feedback and for making time in your day. That’s on us. The purpose of the call was to lock in your October insurance review and confirm any updates we should prep in advance. We clearly had some miscommunication on our end, we apologize.<br>We appreciate you and we’ll make this right.<br><br>—Ryan & Rochelle, Phil-Am Insurance Agency

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