caring staff 245wait time 110icu 41mammogram 33anesthesiologist 29pain management 28outpatient procedure 19double lung transplant 17colonoscopy 17cataract surgery 9
Highlights
Onsite servicesWheelchair accessible entranceWheelchair accessible parkingWheelchair accessible restroomRestroomRequires appointmentsRecommends appointmentPay credit cardPay debit cardPay mobile nfcParking lot freeParking street freeParking garage paidParking lot paidParking street paid
TC
Thomas ChellyLocal Guide
27 May 2026
I could write for hours about how incredible this staff was, and still not even come close to expressing my gratitude to everyone who helped me. I spent weeks in literally agony until I found myself at St Luke’s. After not being listened to or helped in any way at OakBend Medical, I went to St Luke’s, where I believe they saved my life. At that point, I had already lost 25lbs in two weeks due to my illness. The nursing staff was knowledgeable, caring, empathetic, compassionate, loving, kind, and top notch. The doctors took the time to do the tests needed to find out what was actually wrong with me, and not just make random assumptions with no proof, as they did at OakBend Medical (DO NOT EVER VISIT THEM) Without them, I may not be here to write this review. I will never go anywhere else for my health needs. I can honestly say I love each and everyone of those nurses that saved my life. A very special thank you to (please excuse any misspelling) AMY, ALEX, TERESA, KAMAL, JAC, OBI, NATRESSA, MARQUITA, and CELESTE for you loving caring support…. I really needed it! And obviously a special thank you to all the GI Team. You all are a complement to your profession, and if there was ever a question as to whether you have an impact on your patient’s lives, you really really do.
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 Jun 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
Being in a hospital is never any fun. St Likes is competent in so many ways. I especially appreciate how well integrated it is with Kelsey Sebold Health care system. SIDE note: since my previous 7 times @ St Luke's they have hired a new food manager! And the hospital food is improved!
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 Jun 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
Dr Porter was very competent. We really appreciated the care and competence she showed our mother. However, we had a lot of trouble getting the prescription transmitted by your transmitting system. Would have been best to get a written prescription to ensure the prescription was received by the pharmacy.
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 Jun 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
I remembered I left my prescribed glasses on my bed in the ER. My nurse was Sarah. Very nice and great nurse. And I met Michelle from admitting. Got home and called St.Lukes to claim my prescribed glasses. Lady that answered told me that if I left them in the ER bed I was on they were thrown away. Anything found is thrown away. I would not recommend anyone to go to St. Luke's. I cried my glasses cost me $ 475.00 and the operator there told me they were thrown away.😞😞😞😞😞
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 Jun 2026
[Response from our Support Team]
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<br>Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 832-355-4000. Thank you.
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IM
Isabel Meneses
14 May 2026
My experience at CHI St. Luke’s Health was excellent. The medical team was professional, knowledgeable, and compassionate throughout the entire process. The doctors took the time to explain everything clearly and made me feel confident and cared for. The nurses and staff were attentive, kind, and responsive, even during stressful moments. The hospital facilities were clean, organized, and well managed. I truly appreciated the level of care and dedication I received. I would highly recommend CHI St. Luke’s to anyone seeking high-quality medical treatment and cardiac care
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 Jun 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
Harprem Singh at St. Luke’s Health (10thfloor) was honestly amazing during my stay. He went above and beyond, made sure I was comfortable, and treated me with genuine care and respect the entire time.
Y’all definitely need to give this man a raise, a bonus, and a few extra vacation days — he earned it. Nurses like Harprem make a huge difference when patients are going through difficult moments! And tell him Cleveland going to the finals.. lol Thank you again for the outstanding care.
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 Jun 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
My Doctor in the ER was very nice and professional , The RN Sammy was excellent in the care she gave me. Callights went to long with no answer even mine when Sammy went to lunch, even though nurses were in the hall and at the desk. As a Medical Professional I would have at least answered the light and turn them off.
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 Jun 2026
[Response from our Support Team]
<br>
<br>Thank you for your feedback. We are always working to improve your patient experience and provide the best care possible. Because of privacy laws, we can't discuss your experiences on this forum. Would you kindly contact our Patient Relations Department to discuss your experience at 832-355-4000. Thank you.
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DM
Don McAlisterLocal Guide
9 May 2026
Know that this place is very busy. Nursing staff on our floor was excellent. If you have a patient here, go learn the place. Lots of corridors go in all kinds of places. Remember your colors and go explore. There's a museum, a chapel, a cafeteria. All this helps to get your mind off of certain things. If you're lost, ask, so many people will help you.
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 Jun 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
My wife was emergency transferred to this hospital with a stroke. They were so attentive and receptive. Waiting on her when she arrived and started care immediately. 11th floor yellow nursing and staff were awesome. Great experience from arrival to departure.
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 May 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.
I am writing to share how impressed I was with the exceptional service I received during my recent visit to your facility. The environment is truly beautiful, and your staff was remarkably friendly and accommodating throughout my stay.
This was genuinely one of the best hospital experiences I have had. Coupled with my other recent visits to Baylor St. Luke’s, it is clear that your team is dedicated to providing an outstanding level of care. Please extend my gratitude to everyone involved for their hard work and professionalism.
Reply from Baylor St. Luke's Medical Center - Houston, TX business4 May 2026
[Response from our Support Team]<br><br>Thank you for sharing; your review is helpful! We always strive to provide the best possible care in a welcoming environment.