Baylor St. Luke's Medical Center - Houston, TX

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G Farr

4 Sep 2026

Excellent skill and service provided by all levels and specialties. Dr. Cyrus King exudes patient confidence in straight forward conversation and appraisal of my spinal defects. Hospital staff was very invested in my care and comfort.

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Sara Hughes Local Guide

1 Sep 2026

If you need to do a colonoscopy, I highly recommend St.Luke’s. I was met with a smile from everyone who worked. The nurse got my IV on the first try- that never happens. My doctor came and spoke to me prior to the procedure. Once in the room, I was put at ease and then took a good nap. Was discharged once I was able to eat and drink. Again, the prep is not fun but neither is colon cancer. People- come to Baylor’s St. Luke’s to do your health maintenance!

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Andrea Arias Local Guide

29 Aug 2026

I had a very positive experience at Baylor St.Luke's MedicalCenter. Everyone was welcoming, kind, patient, and helpful, and the whole process was very efficient. I truly appreciated how caring and supportive the staff were throughout my visit.

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Kenneth Sparks

28 Aug 2026

Everyone was warning a smile and very polite to me and my doctor was explaining everything as he went along regarding my care thanks for being where there for people such as myself

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Whitney Summers Local Guide

24 Aug 2026

Check in was fast. Pre op was quick also but an emergency happened so that set me back a few hours. But in all service was wonderful. My only negative I have was how slow valet moved to get to my car. I sat in line for 20 minutes before anyone of the attendants came to get my keys. They were all standing around talking.

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Txrayray Local Guide

20 Aug 2026

After 2 weeks of having Heart CT appointment I was promised a price would be provided but it wasn't. I arrived to facility and was asked how much it was by registration and was dumbfounded. I told the polite lady at registration I never received that information. She had to physically walk to the financial/ billing department to get a price of $3805.00 which was quite the surprise and took about 30 extra minutes. I paid and got in almost 2 hours after my appointment time. The CT area was sort of cluttered and I put my belongings near the sink in the room. I was told I would have results within 24 hours because this was pre-surgery testing. After 48 hours I called since it didn't show in mychart app. After 45 minutes on phone and several transfers I got the department needed. I was instructed to call my Dr's office and have them request the results. The same Dr. who wrote the order has to call to get results? This was seriously a bad experience from beginning to end. I doubt changing the name to from St Luke's to commonspirit will do much to improve things. Find another establishment is my advice.

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Mike B

20 Aug 2026

Nursing staff at this hospital is practically useless. I was stuck in a hot room because the ac had stopped working and was told there was nowhere else to move me in the entire hospital. It was only once I took pictures of the thermostat temperature and my dr came to see me and saw my physical condition, sweating and dehydrated, did I get moved. No one once checked my legs and feet for swelling, even though I was on continuous fluids and diabetic. My legs and feet were swollen three times the size. The nursing staff is very untrained, and did not seem to know the basic procedures that a nurse should know. I truly believe they all took the same 2 hr course and paid for their certifications. Overall a horrible experience and mistreatment. I went to see my own doctor at memorial and was admitted immediately and given the proper care.

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Sade Dupree

19 Aug 2026

My family had a very concerning experience with the care my aunt received during her hospital stay. She had recently been diagnosed with kidney failure this whole thing is under l paragraph and had a port placed. We were specifically told by previous medical personnel that the port should not be touched or cleaned by anyone other than the appropriate medical staff.
The CNA caring for my aunt, Boma, was assigned to the Yellow Elevator, Room 2156. Despite being told that the port should not be touched, Boma insisted that the port needed to be cleaned and touched it. Shortly afterward, my aunt experienced itching and what appeared to be an allergic reaction around the port. When my aunt reported the itching to the nurse, we were told that the CNA should not have touched the port.

There were also other serious concerns with the basic care my aunt received. She asked Boma to change her sheets, but Boma did not return for more than an hour and later said that she had forgotten.

My aunt is diabetic, and her blood sugar was being checked every four hours. During one check, Boma found that her blood sugar was low and told her she would return with orange juice. After approximately 30 minutes passed and Boma had not returned, my uncle had to go to the nurses' station himself to get assistance.

This was extremely concerning, especially given my aunt's serious medical condition. Patients and their families should be able to trust that their medical concerns and basic needs will be taken seriously and addressed promptly.

I hope the hospital takes these concerns seriously, investigates what happened, and reviews the care provided by the staff involved so that another patient and family do not have to experience the same situation.

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Charles Rader

17 Aug 2026

From my first phone call to make my initial examination appointment to my postoperative check, I could not have been happier! The staff at each point of my progress in treatment were extremely knowledgeable, professional, and really just let you know that they cared about you, even though you were probably the 20th patient that had been seen that morning! If they were all here in front of me, I would ask them to take a bow as I applauded. Bravo!!

Dr. Weikert was everything I expected and more. I never had as much as an inkling of soreness, and my vision is Spot On! I so appreciate all the time that he devoted to mastering his knowledge and skills to be able to deliver such an excellent and over the top level of care to his patients.

I struggle to find words that speak how very blessed I am to have found all of you. You can all go to sleep tonight, knowing that you truly make a wonderful difference in the life of your patients. You all are the best of the best!!

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Marcella Rodriguez

6 Aug 2026

Love this hospitality we always receive. The doctors and nurses are amazing.

The front desk lady that has her foot injured had no sense of urgency to call triage for my husband whose heart rate was at 225. We informed her he had a case of SVT and his heart rate was high in the 200’s. She told me that I was going to have to ask triage to go get him.
Very unprofessional and no sense of urgency. Other than that THANK YOU to the doctors nurses and the rest of the staff that seen him and did something as soon as they recognized what was going on.