Nurse was cocky rude and dismissive. I was the sole caregiver for my grandmother for 8 years in and out of hospital. I have thousands of followers and they have thousands of of followers
I will do nothing else while I’m in recovery to make damn sure that people have there electives surgical procedures anywhere but here. That will be8 hours a day with no other treason than to make sure no one comes here. That’s the start of
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2025
Everett, thank you for sharing your feedback. We are very sorry to hear about your experience and the way you felt treated during your visit. Respect and compassion are core values for our team, and it’s concerning to know that wasn’t reflected here. We take your comments seriously and would greatly appreciate the opportunity to speak with you directly so we can learn more and address this situation. Please reach out to us at your earliest convenience—we want to make this right.
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AG
Anaidah GarciaLocal Guide
28 Aug 2025
Had 1 really nice nurse another that acted very high and mighty who was supposedly the charge nurse with dry corn husk blonde hair horrible bedside manners and a front desk lady bringing her kid back there to say hi and get some candy. UNPROFESSIONAL MUCH EDIT
The rude nurse name is Amy and front desk lady is Sandra
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2025
Anaidah, thank you for bringing this to our attention. While we’re glad to hear you had a positive experience with one of our nurses, we are deeply concerned about the rest of your visit. Professionalism and respectful care are very important to us, and we’re sorry this wasn’t your impression. We will be reviewing this matter with our team to ensure it’s addressed appropriately. If you’d be open to sharing more about your experience, please contact us directly—we truly value your feedback and the opportunity to improve.
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MellyLocal Guide
27 Aug 2025
They took really good care of me one of the best emergency rooms i been to. They where very understand and also very thorough. I wish they had more places like this. Thank you for making my stomach better and thank you for just every thing yall did to make me feel better. I wish they would have more places like this one where they actually care and listen to you and not just think of something that is wrong with you and send you on you way. Thank you again for everything you did to make me feel better.
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2025
Melly, thank you so much for your thoughtful review. We’re truly happy to know our team cared for you with compassion and thorough attention. Hearing that you felt listened to and supported means the world to us. We’ll be here anytime you need us, and we’ll be sure to share your kind words with the staff who helped make your visit a positive one.
Today, my husband had a C.T Scan
here at East Houston hospital and clinic. Upon arriving, we were greeted outside the entrance to the registration office. By Ms Bertha with the most pleasant attitude. Then while waiting on Ms. Brittany to finish his paperwork. I observed a DR. literally out in this area speaking to the people who had come with his patients. He was a very nice guy and he had patience with the one's who had concerns and questions. Then there's Ms. Brittany, her bubbly personality just light up this whole room. Pleasant, patient and very helpful to me.
It's our first time here BUT I would recommend this facility to anyone
07-21-25
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2025
Thank you so much for your wonderful review! We're thrilled to hear that your first visit with us was such a positive experience. Ms. Bertha, Ms. Brittany, and the doctor you mentioned will be so happy to know their kindness and professionalism made an impact. Creating a warm and welcoming environment is what we strive for, and your kind words truly mean a lot to our team.<br><br>We’re honored by your recommendation and hope to continue providing excellent care for you and your family in the future.
I brought my mom here to have a port-a-cath installed prior to starting cancer treatment. From the front desk, to the greeter, to the nurses, and doctors everyone was attentive and kind. We were in and out before we knew it. My thanks go to DrS.Gidwani and Schultz and the rest of the hospital staff.
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2025
Thank you so much for your kind words, Haydee. We’re truly honored that you trusted us with your mother’s care during such an important time. It means a great deal to know that our team — from the front desk to the doctors — was able to make the experience smooth and comforting for both of you.<br><br>We’ll be sure to share your gratitude with Dr. Gidwani, Dr. Schultz, and the rest of the staff. Wishing your mom strength and healing as she begins her treatment, and please know we’re here if you need anything along the way.<br><br>
Very experienced team. I have had to experience many surgeries from different Hospitals and doctors. I had the pleasure of meeting Dr. Gidwani. He performed surgery on my left leg 1/8/2025. I am looking forward to my right leg surgery. I do not trust just anyone. He and all the nurses including the anesthesia Dr. are very experienced. You can rest assured of this hospital to take good care of you. The front desk receptionist was so prepared and helpful. I thank Jesus for everyone's care for and of me.
Blessings
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2025
Thank you so much, Philip, for your heartfelt review. We’re truly honored to have been a part of your care and are grateful for your trust in our team. It’s wonderful to hear that Dr. Gidwani, the nurses, the anesthesia team, and our front desk receptionist all provided you with such a positive experience. Your kind words mean so much to us, and we’re blessed to have been able to care for you.<br><br>We’re wishing you the best for your upcoming surgery and continued healing. Please don’t hesitate to reach out if you need anything—we’re here for you every step of the way. Blessings to you as well!
Total waste of time, staff and doctors will give you the run around and grab your money. Spent 180 dollars to see doctor watkins assistant for ME to give myself medical advice on what to do with my kidney stones. I scheduled a CT scan at seven o'clock to see if I still had the stone to proceed with surgery and after waiting an hour after my appointment time the staff tried telling me I scheduled the appointment too early for the radiology tech to show up. Was told it would take four hours to get the results, this was done four days before surgery. I tried calling back several times for the next few days with no response just redirected calls. Did not get my results for the CT scan until a week later.
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2025
We are truly sorry for the frustration and challenges you experienced during your visit. Delays in your appointment, difficulties in communication, and waiting for your CT scan results are not reflective of the standard of care we aim to provide.<br><br>We understand how important timely and clear communication is, especially in situations like yours, and we regret falling short. Please know that we are reviewing these concerns internally to ensure we improve our processes. Thank you for sharing your feedback, and we hope you’ve since received the care and clarity you needed.
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AM
Alva MartinLocal Guide
17 Oct 2024
Very happy from beginning to end … we drove up & an employee was on her break outside. I got out of the car & she asked if she could help. I asked for a wheelchair. & she went & got one. She pushed my 94 yr old mother to the check in area while I parked. She was checked in & xray came & got her. I waited a short time & decided to go get the car. I was just pulling up & she was being pushed outside & put in the car. Thanks to crystal, Luis & Natalie for being so helpful. I wish I had asked the sweet lady her name that welcomed us & got my mom to check in. My mom was also very pleased with the entire process!
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2025
Thank you so much, Alva, for sharing your heartfelt experience! We are thrilled to hear that you and your mother felt well cared for from the moment you arrived. Our team, including Crystal, Luis, and Natalie, works hard to provide compassionate and eficient care, and it’s wonderful to know they made a positive impact.<br>We will be sure to share your kind words with the team and recognize the efforts of everyone involved, including the employee who assisted with the wheelchair. Your feedback means so much to us, and we’re delighted to have made your mom’s visit a pleasant one. Wishing you both the best of health, and we’re here whenever you need us!
Our entire experience was 5 stars. The hospital is extremely clean and welcoming. We were called back on time for our appointment. Everyone was very caring and attentive to our needs. We are so glad we chose this facility for our father’s procedure. We highly recommend.
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2024
Lance, thank you for taking the time to share this exceptional experience with us! We appreciate your recommendation and will share your praise with our team.
My appointment was scheduled from 6 months ago at the old location. At the new location I arrived 15 minutes early for my 3:00. I was able to take a nap, change seats because everyone left except this other person and then 40 mins later I was called. I did mentioned this to the doctor.I have been with Dr B for a very long time and it's hard to find good doctors. I hope my next appointment is a better experience. Never had a problem with the old staff. I did mention
Antwort von River Oaks Hospital & Clinics Unternehmen4 Oct 2024
Deidra, thank you for taking the time to share this experience with us. At East Houston Hospital & Clinics, we strive to provide<br>patient-centered coordinated care to all we serve. We will share this feedback directly with our team. Please give us a call at (713) 330-3887 to discuss this review.
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