Harwin Car Center

AG

Andres Gonzalez

24 Jan 2025

Terrible service, poor staff management, terrible customer service 😤

LA

LAFOTODENATALIE Local Guide

3 Nov 2024

I have to change the number of stars from 5 to 2. It was not a good experience at all . I have used this Shop several times . The last time , a couple of weeks ago , the alternator was replaced and the car was still having a starting problem . I came back in order to check the battery and alternator, it was on the warranty. I stated that I would like to fix the car , it had starting problem , and Mechanic scanned car computer for the check engine code . After that , he recommended to replace one part and suggested to buy a part directly from the dealership. When I got to the dealership, I was told that it takes 2 weeks to deliver the part. Then I gave him a call and he started complaining and arguing with me . He made me feel that I owe him something and that the time was invested . He didn’t respect my decision to fix the car at another time and possibly somewhere else . Next time he needs to give price prior diagnostics and charge for the diagnostics instead of making customer feel obligated to have a repair done at his shop . I DO not like those surprises! I also didn’t like how he talked to me in the past . He likes to argue and can make you feel like you are dumb . He needs to take into consideration the fact that not everyone does mechanical work for living . I will never return to this job , can’t stand bad attitude. The Bad attitude is like a flat tire , you can’t go anywhere unless you fix it . I do not recommend this shop at all. Update : November 3rd 2024. This mechanic put a part from the junk yard staying it’s new . It’s obvious that the alternator is not new , second hand part and it’s already failed and I was charged for the price of new one . The part has numbers on it .

RD

Ryan Datu Local Guide

27 Sep 2024

One vacuum is missing a hose, another has the hose but doesn't have any suction