Jeni Howell Local Guide
8 Feb 2024
I needed a minor part repaired for my visor. They ordered the part. I was in for a different service and they couldn't do the repair on the visor at the same time because the guy who ordered it was out. Marc is supposed to call me when the guy gets back. Yesterday I get a call that the guy is back and I need to bring it in that day or the next because the service manager isn't willing to hold onto the part this long. I call and leave a message to tell them that I don't live near the dealership and can't make it that day or the next or even Saturday. Call back today and get Marc. He's sassy and says the parts manager already returned it. MAYBE he can talk his manager into reordering the part?! MAYBE he can get them to do that favor. 🤔
Complete nonsense.