Center for Advanced Cardiology in Greater Heights

CH

Cara H Local Guide

2 Oct 2025

I scheduled a colonoscopy over a month in advance with Dr. Snyder. His scheduler, Aiesha, was fantastic about staying in touch making sure we had instructions and information about preregistration with this surgery center. I received a handful of messages from the surgery center and a message regarding preregistration about 4 days before the scheduled appointment. I completed preregistration the day I received these messages. I then received a call from Aiesha indicating I would need cardiac clearance per the surgery center due to a response provided during preregistration. I attempted multiple times over the next 2 days to contact the surgery center to no avail. Calling the main number, choosing opt 5 resulted every time reaching a voicemail box that was full and couldn't accept any more messages. I did try another option 3 and left a voicemail there asking for someone to assist. No call backs, no emails, no messages in response from the surgery center. I also updated preregistration with more detail attempting to explain there were no cardiac issues and I had previously seen a cardiologist who referred me to a GI Dr a few years prior. If I can't communicate with anyone,I certainly don't want to even move forward. The surgery center has not communicated once regarding the requirement for cardiac clearance. The last message indicates no issues and to just show up. I am definitely done with this place and going elsewhere, especially considering we are hours away and cannot afford to cancel plans already made at the last minute. They've cost us time and money. Don't bother with this place.

MD

Melissa Dramberger Local Guide

30 Sep 2025

the services and staff were excellent Billing nightmare- the recording sends you to a billing 3rd party company who hasn't done the billing in over a year. hard to connect with anyone to help with insurance submission questions.

SP

SuSu Pham Local Guide

29 Sep 2025

For a span of over two weeks we called and left messages to schedule a sleep study. No one has yet to return our call.

EC

Elizabeth Crowe Local Guide

27 Sep 2025

I am very upset with the Memorial Hermann hospital system, especially the Imaging department. I just want to say that they need to hire more experienced lab technicians that will not cause me to be poked three times with a needle to get blood. I had the same issue at the Memorial Hermann hospital in Pearland Texas and it was also in the Imaging department. It was probably almost 2 years ago when this occurred. Most of my arms are bruised like somebody beat me. I meant to give 1 star as a review not 4 stars. Sincerely, Liz Crowe

AS

Ann S Local Guide

25 Sep 2025

I haven't been admitted to a hospital in over 2 or 3 decades so I had no idea what to expect besides what I've heard and the little I've seen at some brief hospital visits. But as a patient, my time at this hospital was great. I came in to do an abdominal myomectomy (2 weeks ago) and it was a success thanks to God, the wonderful doctors, nurses, and staff.

The food available to patients on a regular diet was not as bad as I had imagined. They had a decent variety of foods to select from. It was manageable. Not the most well seasoned food but they provided some pepper, salt, and salt-free seasoning on the side.

The room was cold the first day but by day 2, the temperature was on the warmer side.

Whenever I pressed the button for assistance, generally someone came to my room within minutes whether in the day or at night. Sometimes faster than expected.

Everyone I encountered from the cleaner, dietitian, day nurses, night nurses, and the chaplain were warm, respectful, and courteous. I left having a good feeling about this hospital. Many thanks to Dr Tamika Cross, Grace, Jonathan, Jennifer, Dr Mabadeje, Mika, Cindy, Teresa, Alyssa, Victor, Maria, and Brandi. 4th floor 🫡

Amy (hospital nurse) followed up a week after my surgery to see how I'm doing and if I had any questions.

As I said earlier, my 3 days here was great. So, if you're ever in outpatient, you're in good hands!!!

VC

Victoria Chansen Local Guide

24 Sep 2025

Excellent service, clean, and they show empathy towards patients. My appointment was very efficient. Congratulations!

Von Google aus ES übersetzt.

TB

tamesha bartee

22 Sep 2025

I pray they close this hospital down. This morning was a deal breaker for me. I never go to hospitals but was experiencing severe chest pains so I went to this hospital. Which by the way just happened to be close to where I live. Intake was quick but when it came down to my charts. The nurse attempted to give me morphine when it clearly said I was allergic in my charts. First red flag. Second, was when a lady came in trembling explaining she was going to pass out. The security guard was sleep and the receptionist moved at a speed of a turtle to get her a wheel chair and never helped her up. I attempted to with an IV in my arm that they sent me back out to the waiting room with until my results came back. Along with some other patients who themselves weren't in the best condition. Third, I came in at 3 o'clock went back out into the lobby at 3:50 I didn't get discharged till 9:30 because they stated it was only one nurse to discharge the whole emergency room. All of the nurses were more worried about door dash and Uber eats food deliveries. Let's just say I was happy to get out of there. Now this morning the incompetence continues. I call my pharmacy this morning to see if my medicine is ready since by the time I left my pharmacy was closed. Just to be told my prescription was never called in, never sent 😂 all I could do was laugh because at this point it's pathetic. I call the emergency room nurse just to be told that they're pharmacy has to look over the prescription before sending it, and they don't know how long that will take so they will call me. Mind you, it's a prescription for a simple antibiotic lol but in other words they really just didn't send my prescription over last night didn't notice this morning till I called and now have to do it and just feeding me crap so you won't look stupid. But hey at this point what can you do. But just never darken there doors again.

JD

jackie do

18 Sep 2025

TL;DR
This place sucks, you don’t matter here.

Please please please avoid this place! We have been waiting in the ER for over 9 hours. I wish I was exaggerating. I saw a RN roll her eyes at a mister who was double amputee, when he didn’t answer to his name being called right away. (Blonde bob, sleeve on the left arm) The staff here are BURNT OUT and you can def feel all their resentments. They are dealing with people who are not well and there’s zero hospitality. A simple smile, some eye contact, or an even just a kind tone would suffice, but front desk treats the patients here like inmates in the county jail. Will speak to you without a single glance. If you’re going to ask a question, prepare to be treated like a leper. I won’t post the front desk workers name here but to whom it may concern we were here 09/17/2025 8:49PM

NO

Nancy Olubori Local Guide

13 Sep 2025

I recently gave birth here and the staff at Memorial Hermann Sugarland were phenomenal. My husband and I even said that when we have our next child we are coming here again. First off my obgyn Dr. Brandi is such a class act. She is such an excellent and skilled physician. The anesthesiologist Dr. Jones was also very good. Next, I would like to highlight the nurses Kayla in labor and delivery and Krystal in postpartum care. Those two ladies are amazing nurses. Their professionalism, kindness and empathy are remarkable. I would also like to thank the Nurse assistant Avery and the lactation coaches Golda and Venessa. As a first time mom, I was able to learn so much. My experience at memorial Hermann for my labor, delivery & postpartum care were indeed excellent. My baby and I are back home healthy and happy. Thank you Memorial Hermann Sugarland.