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Servicios · 6
New CarsUsed CarsTrade AppraisalsCar LeasingAuto FinancingExperienced Sales Staff
Worst decision I made was to take my car there.
They can’t even guarantee if they will fix the problem with the work that’ll be done almost $4,000 them when you pick up your car they will charge you 400 just to look at at it. And rude customer service.
Respuesta de Momentum MINI Service Department empresa4 Sep 2026
We’re disappointed to hear about your experience and appreciate you sharing your feedback. Our goal is to provide a positive experience for everyone who visits us, and we’d love the opportunity to make things right. Please reach out to us directly at 855-645-6452 so we can assist you further.
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Umar Darr
22 Jul 2026
Worst repair shop you can go to. The actual job on the car was great - but they clearly overdid it with expensive costs and add ons. Really though- the issue is it took 10 months to get my car back. Repeatedly told it would be ready when it clearly wasn’t ready with no intention to tell me the truth.
I dropped my car off September 2025 and was told it could be ready by Thanksgiving, then Christmas, then New Year’s, then end of January . By the time I was getting really frustrated with them, they told me that the parts weren’t even there yet which makes absolutely no sense, then why would you tell me it’s almost ready? this kept going on till July 2026 when I finally got it back.
Missed deadlines, poor communication, and they charged so much that insurance stopped willing to pay them their price. I was desperate to get my car out of there and paid thousands out of pocket due to unwillingness to negotiation realistically. This place is every persons nightmare when their car has issues. Would highly recommend going elsewhere unless you are ready to hire a legal team.
Respuesta de Momentum MINI Service Department empresa4 Aug 2026
We’re disappointed to hear about your experience and appreciate you sharing your feedback. Our goal is to provide a positive experience for everyone who visits us, and we’d love the opportunity to make things right. Please reach out to us directly at 855-645-6452 so we can assist you further.
Reportar esta reseña
RG
Ryan Galik
11 Jul 2026
A really disappointing experience. Communication was consistently poor, and it was extremely difficult to reach who was working on my case — he rarely called back when he said he would. They also failed to do the rim work I'd requested, even though they'd agreed to handle it at the same time as my mirror repair. In the end, it took over a month just to fix a mirror and replace a door. I won't be returning.
Respuesta de Momentum MINI Service Department empresa4 Aug 2026
We’re disappointed to hear about your experience and appreciate you sharing your feedback. Our goal is to provide a positive experience for everyone who visits us, and we’d love the opportunity to make things right. Please reach out to us directly at 855-645-6452 so we can assist you further.
Reportar esta reseña
JA
Julio Acuna Nunez
1 Jul 2026
The service is outrageously priced, and the pricing structure is completely unclear. On top of that, you have to wait long hours for them to finish, and there’s no proactive communication about the progress and status of your service. The quality of service provided definitely doesn’t match the price level.
Respuesta de Momentum MINI Service Department empresa4 Aug 2026
We’re disappointed to hear about your experience and appreciate you sharing your feedback. Our goal is to provide a positive experience for everyone who visits us, and we’d love the opportunity to make things right. Please reach out to us directly at 855-645-6452 so we can assist you further.
