BMW 5deals 5clean cars 3honest people 3car selection 3honest dealer 2flexible payments 2kind staff 2finances 2bolts 2
Services · 6
Body and paint We deal with all the insurance companies claimsDomestic and international transportation for all kindle vehiclesMarine services and repairMotorcycle and ATVs Services and reaperSale and buy use vehiclesVehicles mechanic and electrical repair
I bought a supposedly “good running” used engine from Carbon Auto in March. After pulling the heads to replace all the gaskets before installing it in my truck, I noticed clear evidence of a blown head gasket and multiple stripped head bolts. I contacted the seller to refund me the price of a block and I would swap the rotating assembly. They have yet to respond, even after sending picture evidence of their wrongdoing. Granted, they might not have known the engine was bad at the time of sale, but after not responding with pictures, I’m sure they knew the whole time.
Beware of doing any business here, they won’t take any responsibility whatsoever and will likely lie to make a sale with total disregard of screwing someone else.
I would not recommend anyone do business with this company, retail or business to business. Purchased a custom package of wheels and tires to be shipped and installed on one of their vehicles and payment bounced. My company shipped the wheels and tires only to have payment bounce a week later and the owner does nothing but play games and now yelling at ME on the phone. BUYER AND SELLER BEWARE
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Nathan
6 Jun 2025
Just bought a jet ski from Carbon Auto Care and had a great experience! Mike was super helpful and made the whole process really easy. Definitely recommend checking them out if you're in the market for a jet ski or vehicle!
Réponse de Carbon Auto care / Automall Tx us entreprise4 Oct 2025
Thank you for your business, and we hope to enjoy your watercraft
Bought a car from this Company the owner is a real good guy wasn’t afraid to show me all the defects and push the car to prove the car was fine. The car of course needs alot of work done but I fully expected that especially for the price but I bought it as a project car so no big deal. Overall couldn’t be happier I decided to go through with the purchase here.
Well trained technician. Get a solution faster. They also sell used cars. They also repair bikes. Big space. They are repair high class vehicles. Such as Hummer, Mercedes, jeep, Audi, bmw etc.. I like their service.
Réponse de Carbon Auto care / Automall Tx us entreprise4 Oct 2025
Please don’t go here. Literally go anywhere else. You will regret it. Bought a car here, it literally died on the way out of the parking lot as soon as I bought it. After having “Mike” fix it, it repeatedly broke down every single day for weeks. Always a different issue. Finally I took it to a REAL place that actually knows what’s up and fixes stuff and aren’t scammers, it cost $1900 to fix. Like, the whole reason I bought a car from “carbon auto care“ in the first place is because I’m broke. Anyways, after the measly $1900 repair, it was fine for a few months. But the check engine light was on so of course that was another $900 repair to be able to pass the state inspection. We are THOUSANDS!!! down the drain now. All because I made the mistake of coming here. Four months pass and guess what? Car starts going crazy on the freeway! Transmission was all the way messed up. Went to see how much it was going to cost and oh nothing big just around $6000. I am begging you not to come here and please slander the name if anyone brings it up. I am still paying on this car and I don’t have it anymore. I haven’t had it for two years. All during the pandemic too. PS – the night I bought it. I went to a gas station afterwards and was talking to a local homeless man about how I bought a new car from “carbon auto care” and he laughed and said he had heard bad things about them scamming people, but I brushed it off, because I thought well what would a homeless person with no money no? Guess I should’ve trusted him. Thanks Mike! Also, I’m reporting you to the BBB 😘
AND EVERYONE ELSE SHOULD TOO!
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Mary Ferris
8 Mar 2022
The absolute best used car experience I have ever head. I bought a great used car at a very reasonable price. Nowadays so many dealerships are price gouging. Mike is kind, compassionate and a pleasure to deal with,. The same with the other staff. Mary K Ferris
Réponse de Carbon Auto care / Automall Tx us entreprise4 Oct 2022
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Mike in Carbon Auto Care.
Réponse de Carbon Auto care / Automall Tx us entreprise4 Oct 2022
