The best thing about this hotel was the location, the worst thing about this hotel was the location. We needed something close to the airport due to the distance we live from the airport and the early morning flight my company booked for me. The downside is that part of town is super sketchy.
Réponse de The District at Hogg Palace, A Wyndham Hotel entreprise4 Aug 2026
We appreciate the feedback and hope you give us an opportunity to serve you in the future.
I am writing this review to call out Sev!
The hotel is a Days Inn, whatever, close to the airport with a breakfast. Rooms were more stylish than usual. All good, but the highlight for me was the counter guy Sev.
It's tough traveling and staying positive but Sev helped pick up my spirits with his great attitude. I even had to call back a week after my stay and he remembered my name and was helpful, timely, and pleasant to speak with. Thanks for brightening my stay!
Sev is the man!
Réponse de The District at Hogg Palace, A Wyndham Hotel entreprise4 Aug 2026
Thank you for the kind words about the excellent customer service. We are so glad you had a great stay!
A great apartment style hotel with huge amount of space. Industrial chic works well though some elements are a little too industrial like the noise level of the air conditioner / heater and almost no natural light for my room.
Advice: ask for a room looking out into the street otherwise you might end up literally looking at a wall - I had Room 406. By way of comparison Room 401 is a corner with two sets of windows along two walls.
Also, if you are a light sleeper, it is noisy (see comments above) with thin walls that don’t insulate noises well from your neighbour(s).
But if these elements don’t bother you then it is a great spot to stay, in the heart of an excellent area of downtown, huge amount of space with soaring ceilings and very helpful and friendly staff.
Great staff, killer location, massive apartment-style rooms great for longer stays and bigger groups sizes. Rooms are very run down, though, and need a facelift. Sound from other rooms will travel in the night.
This location is super convenient! If you’re in room 702 for New Years, you can see the fireworks from your window & it saved us the hassle of having to stand outside to see them. The rooms were very nice & clean. There are definitely some “step ups” that’ll get you entering the room & going in & out of the bathrooms, but we loved the decorations. The only HUGE con is the walls are made out of sandpaper. We were woken up at 2am, 6am & 8am to our neighbors hootin & hollering. The man was definitely doing his thing, but it was SO loud. You would’ve definitely thought they were in the room with us having …. Adult time. Needless to say, great location & rooms. Definitely need thicker walls.
Réponse de The District at Hogg Palace, A Wyndham Hotel entreprise4 Feb 2026
Good Evening,<br>Thank you for sharing your detailed feedback! We are so glad you enjoyed the convenience of the location, the clean and nicely decorated rooms, and even the view of the fireworks from room 702. It sounds like a fun way to celebrate New Year’s. We completely understand how frustrating the noise from neighboring rooms must have been, and we appreciate you bringing this to our attention. Privacy and comfort are very important to us, and your feedback about the walls will help us find ways to improve the experience for future guests. We truly value your insights and hope to welcome you back for another stay that is even more comfortable and enjoyable.<br><br>Sincerely,<br><br>Margaret Smart <br>General Manager
The staff was wonderful!! Very friendly and welcoming. The rooms were spacious and beautifully designed. The location is perfect, with everything in downtown just a short walk away. The only downside was that the room could have been cleaner; the coffee pot hadn’t been washed, and there was noticeable dust, especially under the bed, which was a bit disappointing. Despite that, it was overall a great stay at a great hotel!
Réponse de The District at Hogg Palace, A Wyndham Hotel entreprise4 Dec 2025
Thank you for sharing such thoughtful details about your stay. It is wonderful to hear that our friendly, welcoming staff made a strong difference, that the spacious rooms and design resonated with you, and that the downtown setting kept everything within easy reach. However, we regret the cleanliness misses you encountered, and we'll be sure to review your comments with our team to ensure our high standards are being met. Your overall enjoyment means a great deal, and we hope to welcome you back for a visit that is as polished as it is comfortable.<br><br>Sincerely,<br><br>Margaret Smart<br>General Manager
The service was very nice. I got the room for a great price and it was very spacious and clean. The only thing negative I would say is that could hear people through the walls but only when they were being super loud and obnoxious. The customer service was really good as well. The shuttle runs every 30min to the airport for free which is also a huge bonus
Réponse de The District at Hogg Palace, A Wyndham Hotel entreprise4 Oct 2025
Dear Tysean,<br><br>We are thrilled to hear that you enjoyed our spacious and clean rooms at a great price during your stay. It's wonderful to know that you appreciated our customer service and found the free shuttle service to the airport convenient. Your feedback on noise levels will be shared with our team for their awareness. We hope to welcome you back for another pleasant stay in the future.
Even though the hotel is older and appears to need some updating of the lobby and hallways at a minimum the room I stayed in was clean, had freezing cold ac, plenty of hot water, and a comfortable bed. It was a kind g suite so the bathroom divided the room in to distinct spaces. The living area had a sleeper sofa that accommodated my large 16 yo son just fine. The fridge and microwave worked well too. Wish there was at least a hot meat with breakfast. The only hot items was eggs, sausage gravy, oatmeal, and waffle maker. I would stay here again if in the area. It was a convenient location, good pricing, and pet friendly. I took my 5 month old puppy. They just needed to cut the grassy areas more often cause it was too overgrown during our stay.
Réponse de The District at Hogg Palace, A Wyndham Hotel entreprise4 Oct 2019
Dear Kathleen,<br>Thank you for your feedback. We are pleased to hear that your stay was a good one! We are undergoing renovations this year for our general areas. WE hope the next time you visit Pasadena TX. our areas are updated to make your stay that much more pleasant.
