Center for Advanced Cardiology in Greater Heights

AL

Anthony Leviner Local Guide

6 May 2023

1st I would like to say every single time I have taken my wife there the nurses have been amazing, caring, and appear to be there for the purpose of taking care and understanding the patients. HOWEVER... when we walked in last night we saw 2 patients walking out in tears and in pain.. clearly upset. Then we go in and got a great nurse and was hopeful. Then the Dr comes in. DR. YANG did not do ANY evaluation. Did not check her heart, lunges, touch where the pain was.. anything. He had the nurse draw blood Then 45 mins later came back in to say " everything looks great.. you pulled a muscle". STILL did not lay 1 finger on her to evaluate and clearly did not look at her results as he would have seen that several items in her results was not normal. He just dismissed us like we are looking for meds and not looking for a problem. Now I see why the other 2 people left in tears! The bad part now? Because of his lack of competence.. he did not bother to see my wife needed urgent emergent care that has resulted in her needing much further emergent health care. None of which we will bring to memorial Herman now due to the fact if this is the dr they hire, we do not want to trust OUR LIVES in his hands. Sorry for the long review but clearly people need to know what to expect if they are looking for true honest help.

SJ

sage Jeansonne

2 May 2023

After calling my sons pedi for a virtual visit because he was running fever and crying, literally that his ear hurt. She wouldn’t see me over phone and I had absolutely no way to bring him. Then I find somewhere that does virtual visits and the dr says they can’t do nothing over the phone yet again. By this time I’m aggregated. my only available ride wouldn’t be till later when urgent cares would be closed. So I find the closest 24 hour emergency. And called before hand to see insurance info and if they would treat my sons ear and explained my situation. She made it seem like it was no problem. Later that night, the front desk man Derek ask what he was being seen for? And became extremely rude, wouldn’t let me explain it’s the only time he could be seen. Said we would have to wait forever because other people actually have snake bites and broken bones. I already felt stupid for taking my son that’s why I called before hand earlier that day. Another day of school missed because a fever and a kid crying through out the night his ear hurts. Will not be back.

LW

Lauren Weber Local Guide

1 May 2023

This place is always so welcoming! The staff are amazing!

KA

Koi Arap Local Guide

29 Apr 2023

I don’t recommend this hospital for your loved ones. They don’t listen to families and they don’t welcome family involvement. Patient relations lady is a joke. We told her we found our loved one medication in the trash and she said will call the nurse in charge and never got to our room. The nurse simply charted she did, the next day she was extremely nice to us. Also, we requested a different CW, Maricella is dismissive, she provided her personal opinion when we never asked for it. She said very hurtful and negative comments to us and we weren’t comfortable with her. The patient relations lady disregarded and even went with her in the room..Where are the doctors and team that cares about their patients and look after them??? This is a horrible place and I will give 0 stars. They don’t care about family concerns and threatened us with charging $5000 per day if we didn’t leave the place like a life don’t matter, but God knows the true and I hope this doesn’t happen to other families. They all cover for each others. They also threatened us to call the adult protective services, to try to clean their hands on the things they didn’t do. The communication in that hospital is horrible then they just threaten you to send your loved one to a nursing home or call adult protective services to cover their assets. Never experienced such horrible hospital stay experience. The nutritionists never saw our loved one. I am only thankful for two nurses that we could see loved jobs, and two doctors that did tried to help, but at the end we are human the focus is helping
Patients . #AllLivesMatter

HB

Hilton Butchard Local Guide

27 Apr 2023

Everybody I interacted with was super nice and professional. The staff were friendly and made the whole experience very comfortable.

RV

Robert V Local Guide

26 Apr 2023

In the last 18 months, I've had an EGD, colonoscopy and 2 liver biopsies at Texas International Endoscopy Center and have had pleasurable experiences each time.

PA

Peggy Adams

20 Apr 2023

I had a short stay there but it was the cleanest hospital I have ever been in. The Doctor was amazing (Dr Bonnor ) and the nurses were awesome. My nurse was Hannah Woods and she was an awesome nurse. She was awesome so caring. I love my experience. Heather was a total treat to see. Such a nice caring nurses.