St. Luke's Health - Springwoods Village Hospital - Spring, TX

MD

Marybeth DeMott Local Guide

20 Aug 2022

Stay away with true Emergencies!! The only helpful person was nurse Angie. I took an ambulance to the ER because I can literally not walk because of my back, they gave me pain meds, and since the pain meds weren’t helping Dr. Mitchell said there was nothing he could do to help me. Said he could possibly call St. Luke’s in the Woodlands to take me for observation but he couldn’t guarantee they would take me and there is nothing they would do he hasn’t done.He Ordered 4 shots for me to be given in my muscle. Nurse said it was weird he wouldn’t order an IV but still… they didn’t help. When I insisted I couldn’t walk still he said
My husband could help me. ( which is why we took an abundance in the first place because I can’t be lifted vertically!) after screening bloody murder when I tried to walk again not once did a doctor come check in on me! NOT ONCE. Had another ambulance service come pick me up and bring me home and try to figure out what to do now Worse experience ever with an ER.

JC

John Clinton Local Guide

13 Aug 2022

My wife experienced a stroke when we were out in the country. We went to St. Luke's because it was listed as a Tier 1 Stroke Response Center. We were met by nurses in under a minute after entering the ER, and a doctor was talking to her within 2 minutes. She was quickly assessed and treated, and we went home 3 days later with her 98% recovered from her symptoms. I think she's still here and still unimpaired because of the care she received at St. Luke's.

RG

Robin Guerrero Local Guide

2 Aug 2022

I came here because I heard they're always quick to help, but when I got there I was in extreme pain which I stated from the beginning there were no other patients at this time so they did take me in pretty fast. The person checking my vitals tried his best and made an effort to understand what was going on. I told them I was sure I had a uti, but I wanted them to check me because like I said I was in a lot of pain. The only test they did was a urine test, no ct scan, no blood work nothing. They confirmed I had a uti and sent me home in a lot of pain only prescribing ibuprofen for pain. I told my husband I was scared they didn't do enough testing, but we left because I figured they knew what they were doing. 2 days later I was in the hospital again different hospital of course. They told me I had sepsis, kidney infection, a cyst, a stone, and an abscess that was really concerning as soon as I got to the other hospital for 5 days they gave me morphine because they could tell I was in a lot of pain. sepsis can be fatal if it's not treated... I could have died because of the carelessness of the doctor here. I will never go back nor will I recommend anyone come here.

LB

Lovely Bombon

2 May 2022

I came today after another hospital leave me waiting 4 hours for nathing. Thanks for help my son feel better

HN

hnb

26 Mar 2022

Great experience. The staff was very attentive, compassionate, and professional. Thank you all for taking care of my wife !!!

T8

Ty 86 Local Guide

29 Dec 2021

Poor/no service, rude, and indifferent. I brought my wife there since she went down hard with Covid Pneumonia, the ER basically discharged because she wasn't bad enough with no help. Her normal doctor insisted she'd be rushed back in with her vitals only to get same lack of treatment. I will never ever use this ER again, DO NOT BRING YOUR LOVED ONES HERE. They even had the nerve to charge for, we disputed that some services were not rendered and due to COVID to which they still want to charge. We intend to complain to the State about their actions.

MD

Matthew D Local Guide

27 Sep 2021

I went to the ER, which is approved by my insurance, and had an easy experience. However I received a call from a debt collector 11 months later because of the doctor. The doctor was not employed by the hospital directly, I never received notice of this. The doctor's group never submitted charges to my insurance or ever sent me a bill. Now I have over $1200 owed to a debt collector.

I called the number and was not put through to Patient Financial Services.

VB

Viral Bros

19 Aug 2021

This emergency gives slower service than a government walk in clinic
Saw the gynecologist 2 hours after we arrived
She was busy chatting with others outside
And the staff doesn’t really communicate about the patient info
We had to repeat the whole story with every nurse and the doctor who comes in

LG

Linda Gay

27 Jul 2021

I would give them a 0, but not allowed.
Went to St. Luke's for my 5th ct scan July 26th, 2021, and there was a new inexperienced young male who was doing the ct scan. I asked him where Macy (wonderful experienced radiologist) was and he said she was sick, my radar went up. This inexperienced kid stuck me twice in my good vein and it was burning and then tried to put a syringe of water into the connection and it would not go in and I think this is where he blew out my good vein. I have been dealing with blood work, infusions, and ct scans since 2017 and I have never had that happen ever before. He went to get another radiologist and this time a female but I felt she was starting her profession as well, but friendly, kind and gentle. I told them both this was not working out, I had a bad feeling and left saying i was going to reschedule. I will not go back to St. Luke's for scans or anything anymore. I feel sorry for those who don't have good veins and caution you when getting scans at St.Luke's, Springwoods because now they are using inexperienced personnel to fill the voids, guess people are quitting due to forced vaxxss. BEWARE PEOPLE...............