OakBend Medical Center - Jackson Street Hospital Campus

PA

Phyllis Adams Local Guide

29 Mar 2026

I was here for a procedure and the staff was very nice, kind, and helpful 😀 If I have to come back in the near future I will, I can say I had a good experience at OAKBEND

SM

Stephen Makia Local Guide

15 Mar 2026

I brought my father here because he is in late stage dementia and the nurses and director on the 6th floor are amazing…. Unfortunately my father didn’t get to 6th floor due to UTI and not being deemed necessary. … my experience in the ER was very weird. One male nurse was very disrespectful to another and justified it by Aquarius sign🙄and hippa was violated several times. My interaction with Tech Ms Palmer was very pleasant and thank GOD she was there. I just want to say it was a weird day for everybody still recommend 6th floor unit tho!!

RO

R. Owen

6 Mar 2026

My husband spent about 3+ weeks in their skilled nursing facility wing. I was very impressed with the staff to patient ratio. There were plenty of staff to meet my husband’s needs during his stay including almost daily PT/OT. Also my husband did enjoy the food here. They have daily specials or you can order ala carte. Yes, the outside of the building wing is old looking but the inside is very clean. The janitorial staff was excellent keeping daily upkeep. I would definitely recommend this place for any short term recovery.

EL

Eric Lean

25 Feb 2026

I am a 71 years old man it took 7hrs to check me in and 7hrs to check out. My wife had a stroke and has a hard time taking care of herself. Do not go there! I checked in 11 am day 1 and it's 4 pm day 2 and 7hrs ago they told me I could go home and I'm still waiting

VY

Valerie Ybarra

25 Feb 2026

Took my son last night after he fell down and hurt his arm he wouldn’t move it and he cried in pain we arrived check in was fast but we got to the room 3 RN came in the room and all asked what happened and said ok sounds like might have a fracture let’s get him a IV so we can have him get pain management so we can pop it in the RN could not get it the iv she tried 6 times! She had the other girls bring a ultrasound machine and she was trying to do it with that and my son was hysterical of course being poked that many times I had tell them to stop and they gave him a shot of morphine because they couldn’t do the iv x rays came back nothing broken nothing fractured I got no answers so disappointed never ever would I recommend this place especially for kids never!

NG

natalie g

18 Feb 2026

the comments about over sticking to put IV is true. I had the worst experience in the ER. Almost 3 weeks after my surgery and I still have soreness and bruising from the blown vein I got when the lady tried putting an IV in on my hand. She did not know what she was doing. The doctor doesn’t generally speak to each other. It was like tag you are it when it came to getting discharged between doctors. I saw my surgeon one time and that was it. Getting a Follow up appointment is the worst. Customer service for general surgery is a joke. The girls on the phone did not help at all. I cannot count the amount of time I got transferred cause they didn’t know the doctor’s name. The nurses in the hospital NOT THE ER are amazing. Would never come here again. I will drive 45 mins to a different location.

BM

Bob McQueen Local Guide

15 Feb 2026

Quick and easy for Calcium Score CT Scan. An important test for men to know their chances of having a heart attack.

KM

Kevin Menard

8 Feb 2026

I had major back surgery on 2/4/2026 and can honestly say this was the nicest hospital and staff I have ever encountered bar none the staff were kind and courteous from the beginning the ICU staff was amazing I live outside of beaumont and was a 2 hour drive but was worth it

DB

donald breault

5 Feb 2026

I brought my room mate James turner to the er o 1 31 2026 he is a double amputte.his left leg was real swelling and red looked to be infected. Also he has a large open wound. He was treated by Dr Charles tran . If that's what you call it. The wound was not cleaned or wrapped up with bandage. The gave him a shot sent him packing. Shameful work problem charged insurance company $5000.

JF

Janet Foltz

30 Jan 2026

The ladies who performed my CT scan and chest x-ray were delightful. Full marks for outstanding professionalism and care.

HOWEVER, after reading my scan results, I felt compelled to contact my doctor about getting a different person to review the results. He/she made some obvious mistakes which makes me wonder if he/she was reporting on MY scan.

1. The report says my appendix is present and unremarkable. My appendix was removed 12/1/2025.

2. The report says my gallbladder is intact. My gallbladder was removed on 12/8/2025.

This leads me to believe that he may have reported someone else's results to my doctor. Or, he didn't really look at my tests thoroughly and made assumptions based on a cursory inspection. Neither instance does me, my doctor or your hospital's reputation any good.

I usually take the stance that if you can't say something nice, don't say anything at all. But this type of thing must be addressed. Someone's life may depend on it.