clean rooms 10 comfy beds 3 updated rooms 3 quiet rooms 3 walking 3 mini fridge 2 bed bugs 2 updated decor 2 smoking 2 accessibility 2
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Misha White
7 Jan 2026
Stayed here before and tried to come back and was told we couldn’t get a room because we supposedly did not check out in time Crazy work after you begged for a review but don’t tell people the truth just tell people you don’t have any rooms! Very Ridiculous don’t waste your time!
Freddy R
25 Oct 2025
Horrible service would not recommend!!! Very rude and the place smelled disgusting
Hi,<br><br>Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations, and that the service and room conditions caused frustration. Your comments have been passed to our management team for review.<br><br>Please feel free to contact the hotel directly so we can better understand your experience. We hope to have the opportunity to welcome you back for a much more pleasant stay.<br><br>- NT, Guest Relations Manager
Kristofer Harris
27 Jun 2025
This hotel looks decent on the outside but and the rooms are ok but they had me in one room that had bed bugs and moved me to another room that had dirty sheets. I wanted a refund and the management was arguing with me saying that there were no bed bugs, when in fact there were. I have pictures and video to prove otherwise. The front desk agent barely spoke English. Terrible experience. Would not recommend staying here.
Nathan Freeman
27 Mar 2025
I came at 6:30 am in the morning with my wife I was charged over a 140.00 dollars for a full 24 hour stay I left to go to work my wife was kicked out of the room just 5 hours later they refused to refund any of my money I was rob I would not recommend this hotel to anyone i will be the disputing the transactions they also threatened to call the cops my wife didn't leave
Hi,<br><br>We sincerely apologize for the experience you described. Please know that we have reviewed and addressed the concerns regarding early check-out policies and payment misunderstandings. We’ve taken steps to improve communication with our guests to ensure this does not happen again. We hope you might consider giving us another chance in the future to provide a much better experience.<br><br>- NT, Guest Relations Manager
Alfredo Casula
18 Nov 2024
I would have given this place a higher rating if they would have adequately accommodated a customer when a situation that is solely to blame on the property and its management rises and they decide to totally disregard customer concerns in a nonchalant manner. What occurred was as follows, being that we are in the city of Houston and it has such lovely temperature fluctuations throughout the year especially those that have to deal with high humidity and high heat. Therefore air conditioning is a must in this climate even if it is relatively decent outside conditions can become quickly deteriorated and horrible inside a residence or in this case a hotel setting.
The fact that I told the property management about it on two separate occasions and they came and looked at it once unplugged the unit and then decided to tell me that it was good to go, which it turned out to be the same really non-functioning air conditioning once again led to a bad experience overall. I asked the nighttime manager if I could change rooms I saw that they were about four or five different rooms on the second level where I was located that could have definitely been used The windows were open meaning that there was no one occupying them. However the night guy told me that they was to change my room in the morning, which I believe to be at no charge. I mean why the hell would I get another room pay for it and keep the same crappy room for the night being and suffer what in silence this is America I'm sorry we do have a combinations and adequate lodging.
When I ask the guy for his name he told me don't worry I'll be here in the morning which turned out to be false because he was not there in the morning and the morning guy who else happens if you have noon guy who checked me initially looked at me as if I was trying to sell him a piece of beachfront property in Arizona, straight up liying to his face. The guy said he would go ahead and switch my room at 11:00 a.m. which is the current time but I would still have to pay the full amount. How is it fair for a customer who just endured a night in a hot stuffy muggy human room and didn't get the rest that they were expecting to get from a good night's sleep due to no air conditioning because of a messed up unit on their property? The gentleman for the morning refused to accommodate or even acknowledge what a discount was I guess it seems something foreign to him maybe it was I don't know at the end of the day I know that I can place a lower value on something that is not functioning correctly almost across the world. So for them to sit there and pretty much lie to me and tell me that I do not rate a free room because of a subpar room the day before is something that boggles my mind. I would not recommend this place due to the fact that there is no integrity, there is a shady aspect to the property, and the accommodations are not the best even for a motel such as this. I would have hoped to have resolved this in a better manner but since they don't seem to understand the power of the word I will go ahead and demonstrate it to them via this review.
Nail Plug
29 Aug 2024
Very rude. Actually threw my driver license back at me bc I decided not to get the room since he didn’t have a 2 bed room available. This happened in April.
I recently needed a quick hotel near my home. I gave it another try thinking maybe it was just a bad day. I did receive the room. It was still dirty for the last people. Trash was full. Dirty towels in the restroom. Also roaches were found in my lunch box the next morning during check out as I was getting ready to leave. I had to throw my whole lunch away. I did mention it to front desk but was told it was my fault for having food in the room. Again I only stayed one night checked in at 9pm and checked out at 6am
Bru Brun Local Guide
27 Oct 2023
SAVE YOURSELF!
They don’t allow ANYON to rest!
From coming in your rooms every day to be nosey and report you.
They have landscaping who don’t do anything besides blow their blower for 30min starting at 7am sharp! So sleep?! Forget about it!
Horrible location, nothing but noise!
They hate people and it’s clear by how they disrupt guests and causes their anxiety to act up.
I’ve never needed meds just to stay at a place more than I do more.
The rooms are clean but not worth it. From construction to the housekeeping not knowing how to leave guests alone.
This is 1000000% a waste of my money.
Edit: housekeeping will LIE ON YOU and get front desk to accuse you! They accuse you without ever looking at the camera and that’s beyond tacky!
The way they speak to black people needs to be discussed. They treat the Hispanic people well get talk and treat anyone black poorly
Javier Fuentes Local Guide
17 Jun 2022
The people at the offices were upset cuse I had guess stop thru. And while I was here I order food and they called the room to tell me if I can't people coming to the room. If I couldn't comply I could leave. You know for 75 dollars a night, you think I could be able to have dinner delivered without being harassed.
Melissa Lakey Local Guide
31 Jan 2021
This is a very bad customer service. we made reservations and made sure are service animals could stay because my husband is legally blind and has MS. Well when we get there he doesn't he doesn't have any rooms available this is crazy no Hotel will take a disabled man with a service animal is it inhumane
Gloria Bernal
23 Apr 2020
Passing through Houston we decided to get a room for the night. As we prepared to lay down we noticed there was something on the pillow case and realized it was a bug, so we pulled the covers back and looked in the seams of the mattress to find that it was infested with bed bugs. We went to the office and told the manager and he said that was not possible and said we were lying and he refused to go to the room to see what we saw. He was being very rude and refused a refund, he said if we didn’t want to stay to go somewhere else. We of course left. Now we have to throw our luggage out and pray we don’t bring one back home.