Palace Inn Mesa Drive

Hotels Houston palaceinn.com

Okay · 40 ratings
Not yet claimed Houston, US On Wowpilot since Oct 2026

What reviewers mention

clean rooms 10 comfy beds 3 updated rooms 3 quiet rooms 3 walking 3 mini fridge 2 bed bugs 2 updated decor 2 smoking 2 accessibility 2

MH

Matthew Hastings

29 Dec 2025

Had a great time, Maya was amazing. The rooms are beautiful and the mattress was surprisingly comfy. I wasn’t expecting a lot, but I was very happily delighted.

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LI

Liyah

26 Dec 2025

Myla is really sweet and professional
The rooms are very affordable!!
They’re really clean and decorated nicely !

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MS

Micah Sample

20 Dec 2025

Clean room lovely room services love the barn style bathroom doors and sink

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FB

F Burton Local Guide

18 Dec 2025

⭐⭐⭐⭐⭐
I booked a smoking room and the hotel accommodated me perfectly. The room was clean, comfortable, and exactly what I needed while I’m staying here temporarily until my apartment is ready. The hotel is located in Humble, TX, close to the airport and not far from downtown, which made everything convenient. Staff was professional and respectful, and the environment was calm. I appreciate how smooth everything has been. I’d definitely stay here again.

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WC

Whitney Cady

17 Dec 2025

LET ME START OFF BY SAYING “THE STAFF IS THE SWEETEST “ this hotel is the BEST! It’s so beautiful, unique, CLEAN.!!!!! I’m so comfortable every time I stay here. They even give me MY FAVORITE ROOM when I come. THIS HOTEL IS A MUST STAY”! 5 stars from me allllll the way

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JG

Jose Garcia Local Guide

10 Dec 2025

Well the main thing is I had family that came in from out of town and I recommend the hotel to them but they ask if they could see the inside of a room before renting it but the young guy at the desk that night said it was not an option. Which if you know your hotel is good and clean I dont see a problem with showing a room to someone that is being recommend in the first place. So because of that I will never recommend this hotel again as I have before.

Reply from Palace Inn Mesa Drive business 4 Jan 2026

Dear Jose Garcia,<br><br>Thank you for taking the time to leave a rating. We see that you rated your stay 3 out of 5 stars, and while no comment was provided, we value your feedback and will use it to help improve our guest experience.<br><br>We hope you’ll consider staying with us again so we can provide a stay that exceeds your expectations.<br><br>Sincerely,<br>RB, Guest Relations Manager

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OJ

Oliver jackson Local Guide

29 Oct 2025

We had a great experience here! The staff was very friendly and the rooms were clean and nice! Comfy beds, good wifi, and had coffee and quick-grab items in the office for breakfast. We were very pleased for the price

Reply from Palace Inn Mesa Drive business 4 Nov 2025

Hi Oliver jackson,<br><br>Thank you for sharing your wonderful feedback! We’re delighted to hear that you enjoyed your stay, from our friendly staff to the clean and comfortable rooms. It’s great to know that the beds, Wi-Fi, and breakfast offerings added to a pleasant experience, and that you found excellent value in your visit.<br><br>We look forward to welcoming you back soon for another comfortable and enjoyable stay!<br><br>Sincerely,<br>RB, Guest Relations Manager

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FR

Freddy R

25 Oct 2025

Horrible service would not recommend!!! Very rude and the place smelled disgusting

Reply from Palace Inn Mesa Drive business 4 Nov 2025

Hi,<br><br>Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations, and that the service and room conditions caused frustration. Your comments have been passed to our management team for review.<br><br>Please feel free to contact the hotel directly so we can better understand your experience. We hope to have the opportunity to welcome you back for a much more pleasant stay.<br><br>- NT, Guest Relations Manager

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AJ

Asia Jones

27 Sep 2025

Both of the front desk managers are so nice & patient. They always ask if everything is okay & make sure it is if anything is wrong. The housekeeping staff is super efficient & they REALLY clean.

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CS

Carrie Saddler

10 Aug 2025

During the duration of my stay very excellent property managers very professional very clean very welcoming very controlled environment. Love this location.

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