Manage reviews

See what customers keep telling you

Reading reviews one by one hides the pattern. Wowpilot tags every review by sentiment and topic as it publishes, so you see at a glance what delights customers and what keeps going wrong.

Included on Premium ($199/year).

#Delivery speed68%
#Price20%
#Packaging12%

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What you get

Sentiment & topics

01

Sentiment per review

Positive, mixed or negative — on every new review.

02

Topic tags

Delivery, price, staff, cleanliness… each review is tagged with what it is about.

03

The big picture

Your Overview shows the split between positive, mixed and negative reviews.

04

Act on it

Spot the topics behind your negative reviews and answer them first.

How it works

Up and running in three steps

  1. 1

    Collect reviews

    Every review written on your page is tagged when it publishes.

  2. 2

    Open your Overview

    See the sentiment breakdown at a glance.

  3. 3

    Fix what matters

    Start with the topics that keep coming up in critical reviews.

Questions

Which plan includes it?

Premium.

Are imported reviews tagged?

Tagging covers the reviews written on your Wowpilot page.

Do I have to do anything?

No — tags are added automatically as each review publishes.

Turn reviews into decisions

Start a Premium trial and see your themes.

No card needed to start. Every paid plan is one payment for a year — nothing renews by itself.